The guy there had exceptional customer service skills, I really liked him and he made the process very easy for me. Ill recommend him and return to him if I need another uhaul.Christopher S.
Trailer Rental & Towing in Vine Grove, KY at Vine Grove Body Shop
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Vine Grove, KY 40175
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Just dropped off truck, only parking for the vehicles is across the street from the address. Good for the size of the location.Erick H.
The best thing you can do is revoke this business' license to operate U-HAUL equipment. This guy is a liar and a cheat. He accused me of turning in a dirty truck with no proof. I do, however, have pictures. I will be disputing the charges and I will NEVER use U-HAUL again.Terry N.
Paul was fantastic!!!!!Norbert M.
The rent price are to hig just for a tow Dudley I have to pay 112 for a day and a half next time I go somebody elseRAIKO G.
Nice servicestephanie M.
The world needs more people like Joey.Leah P.
Charged me an extra 100.00 after I already paid upfront for everything. They even charged me a drop off service fee to their location. Is a horrible place and just ruined my experience for ever renting from uhaul again in the future. Still haven't gotten my refund after I called customer service and they said they would.Jasmine W.
This was an excellent experience. The shop owner was great and the truck was clean and well maintained. Great service and great prroduct.JIM H.
Charged me $25 for a cleaning fee? And $20 for after service hours when it was a Saturday and I was allowed to have it until Monday? Confusing and unorganized.Victoria H.
If there is any way you could process electronic transactions quicker; it would be greatly appreciated.KEVIN V.
Owner was very helpful with my reservation.JAELEEN C.
Excellent and friendly service.Kyle H.
Very easy to work with! Top rate location! Joey was great to work with!Silas W.
Charged us 25.00 to sweep out Abigail that we swept out. Not happy about that.. The haul was clean when we took it back..HILL H.
My return was on a holiday. I called the toll free U-Haul number for instructions, guidance, or to provide them with proof of drop off, however the agent said to leave the trailer at the site. So I did - several hours earlier than my drop off time. My family does not live in a location with great cell coverage, so it wasn't until after the holiday that I received a text providing specific drop off instructions for the site. I recommend these be provided as soon as possible on a one way rental, as you never know when a person will drop the trailer off.Brandy L.
Dropped off truck at location, personnel brought a broom for me to sweep up back of truck, truck was cleaned before dropping off, took before and after pics... No difference. He told me if it wasn't swept he would have to charge me an additional $25, then after doing all that there was an additional $14 charged he didn't even know about, overall cost for renting a truck I think was too high.Christopher C.
This was the best rental place ever!Harry M.
Parking lot for trailer drop off was a little smallDavid V.
I had no problem with the Vine Grove location. Joey was very hekpful. I had a major issue with the location at Bluegrass Industrial Parkway in Louisville Ky. I ordered the 26' truck from this location 2 weeks in advance and received a confirmation number. The dates and timing were confirmed on 6/12 for 6/14 pickup at 4pm. I called the Louisville location and shared I needed the truck between 12 -1pm. When I arrived on Friday 6/14 at noon there was no 26' truck on the lot nor on the way. The representative at this lot threw his hands in the air, took no responsibility, and blamed Uhaul. He contacted the regional rep who made us aware of a truck in Vine Grove which we drove an hour one way to get. This mismanagement of our confirmed truck request cost me 2.5 hours in loss of time and moving labor. Not sure why this happened but to say I am disappointed is a major understatement. This was totally disrespectful and unprofessional after I had scheduled and confirmed a truck rental at this specific location in Louisville weeks in advance. I told the local rep that he has visibility to the confirmations and his inventory. He should take responsibility and do his job. On a positive note the truck from Vine Grove worked well and we are successfully moved in to our location in TN as of 6/17.mark D.
The car transporter was an older model, and one of the rubber constraints that holds the fender well in place would not stay secured.RICHARD B.
The weatherstripping on the edge of the door was bad and he had to pull the rubber holds for the safety chain off another U-Haul.Gideon D.
Quick and easy, they were very helpful and got me in and out!Eduardo L.
I dont think Uhaul should charge so much for the insurance. I paid $29.95 per day and had it 8 days which equaled $380. That is outrageous as it was used for an in town move. The location I rented from was excellent, extremely professional as well as courteous and helpful.Christine C.
The place that we rented from was awesome. The person went out of their way to make sure we was getting the best deal and was very patient.William P.