Mileage charge is quite high compared to other vendors. The 19,99 price is great but with even low mileage the spend becomes substantial. With filling the truck and the mileage charge it seemed expensive. So A+ for service and the UHaul rep was fantastic. But C- for the pricing structure which makes renting quite expensive.
Annette S
Oceana Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Virginia Beach, VA 23454
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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No improvement needed. Just continue doing the good you have been.
JOHN LI rent U-hauls often for my business. This van was the nastiest rental I have ever experienced. I was told by the manager when I went to pick it up the van was on empty because it had just been brought over from an "impound" lot. If I had not already had obligations I would have never taken it. I was told if I brought it back with a 1/4 tank of gas I would recive $20 credit. The van holds 30 gallons so a 1/4 tank, easy math the 1/4 tank cost $25!!! When I drove off with the van I noticed the windows were open. As I got on the interstate and rolled the windows up I found out why. The smell of dead farm animal was overwhelming. I had to stop and buy cleaning products and Lysol. The van was beyond filthy in the front but it was obvious the smell was coming from the back as well. When I returned the van I told them I did not expect to be charged for this rental. I returned with a 1/4 tank as requested. $10 worth of cleaning. And they still charged my card. U-haul should be ashamed that they would let a vehicle, staight out of impound to be put directly back on the road!!
Suzanne SThe lady who checked me in was great and was juggling many tasks while being great.
AUNDREALYNN TRon was incredibly professional and helpful! He shared a lot and answered all my questions. He made sure the uhaul was ready to go when I arrived. I had dropped off a uhaul last summer at the same location. You can tell he puts a lot of work and effort into his facility! Would highly recommend!
Jerry L