It was not the location fault, it was the online booking's fault. I made a 9:00am pick up time at a different location on line. I got a call from on line booking I needed to pick it up at a different location. I agree and I was sent a confirmation email to where to pick it up at and I could pick it up at 9:00am. I went there at 9:00am to find it did not open until 10.:00am. I tired to do the online check in, which I was not told I could do until I called the contact information on the front door of location, but the online check in did not work. So I had to come back at 10:00 am when they opened to get my truck. This put us behind getting to the location to load and I lost the helpers I had lined up to help us load. The prices of renting a U-Haul truck are high so because of your mistake it cost me more. This was the third truck we had rented from you since May of 2022. It may be the last if locations and correct times can't be meet.John R.
Ideal Self Storage #1
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Waco, TX 76710
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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The application was useless. I had to sign in on the website but other than that good.Thomas S.
Friendly staff, fast and easy service.Michael P.
Great customers service, easy transaction.michael P.
The truck was fantastic. The location was terrible. We rented online and when we showed up, we waited 15 min in line only to be told the uhaul employee called in and the truck was not available. Thankfully, we were able to talk with someone very helpful online and they were able to send us BACK OVER and we picked up the truck. Uhaul did make it right but save yourself some heartache and rent from a better location.Hailey C.