Just a note that the ratchets were not working properly - quite old and rusted- they really should be replaced. I mentioned that to the owner- otherwise the rental was great. Thanks
MICHAEL M
Norvic Motel
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Wahnapitae, ON P0M3C0
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This is difficult to express, but this experience has been the worst. Weeks prior to needing a trailer, I had reserved a 6’x12’ trailer for August 24th. While driving from Hamilton to Sudbury, I received a late afternoon phone call from U-Haul, informing me that only a 5’x8’ trailer was available from one of two locations. I had a 10’x10’ storage unit to pack into this trailer with half the capacity. Fortunately my truck was able to carry the excess. I took photos because I had concerns that this trailer would not survive the trip. When I returned the trailer today, August 25th, I was asked quite directly, “Where did you get this trailer?” Followed by “Where is the handle?” The U-Haul employee was in disbelief at the condition of the trailer and indicated it would not be going back out on the road, and would be scrapped. This was a very challenging move where in the past U-Haul has been very accommodating and helpful. Perhaps some attention is required at the Norvic Hotel location. My circumstances did not permit me any other choice but to take the trailer provided because my Sudbury storage unit had to be vacated and the move to Hamilton had to be completed within the weekend. U-Haul remains my first choice for moving, Dan
Dan LVery good service
Michael BGreat service
MITCH JIt was my worst reanal for how st time I ever rent you I use lot of your truck iam going to look around this last rental was really bad I had to buy tire for your don’t get lot know there to hell you better location to check vechildr you guys cost extra 1200 dallor I know you don’t care I was told not even text it would be you guys don’t pretty sad I have renting 200
KEN B