Everything went well. They answered my questions and explained thoroughly all details.PAULA H.
Trailer Rental & Towing in Waldorf, MD at Southern Self Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Waldorf, MD 20601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Make sure Rick is working that day, he's great!Robert S.
No improvements neededJAMES F.
You'll need to provide wifi at these locations as check-in took about 40 minutes to complete and I was charged one extra rental period. And also the rental time should start when the check-in is completed so it won't eat of the rental time (4 hours in town rental).Marius A.
Great professionally and courteous.George P.
The tail gate was broken and no one told me. I won't be renting from uhaul ever.Eddy J.
Convenient that I could pickup/return outside of hours!Elizabeth C.
Nothing everyone and everything was exceptional and curiosity.LAJUAN W.
Nothing keep up the good work. I will rent again. Thanks U- Haul.Barrett L.
This was the WORSE customer service I had ever received from a U-Haul office. I walked in and was completely ignored by the guy who was supposed to help me. He was on the phone talking very loud. A young lady informed him that I was waiting just to get a pick up truck. Instead of addressing me after the first call, he ignored me completely and got into another phone call. I was standing there for at least 45 minutes and he pretended as if I were not even there. Finally, another lady who was there the entire time finally acknowledged me and asked if she could help since it was so obvious the guy was being rude to ignore me for such a long time. I only stayed there that long because I really wanted to see how long this guy was going to ignore me. I WILL NEVER again go to that location. I know this is not the way I'm usually treated at U-Haul. Someone really needs to talk to that guy there about customer service. If he only told me to wait for him for a few, I would have understood. The fact that he ignored me the entire time he sees me standing there waiting for him was demeaning to say the least. This is a very small location and I am pretty certain you will know who I am referring to since he might be the only guy working at that location on 12/28/20.edouard J.
Great customer serviceKeona F.
Nothing great service thank you all .TONEY D.
The only thing was that i requested a dolly and when I picked up the truck, there was no dolly. But the truck performed perfectly.Reginald B.
Not a thing, very clean and customer service was excellentJAMES O.
James was so awesome! He helped me to drop off my uhaul with very minimal questions and the best possible attitude! I am so thankful to come in contact with employees that are delighted to help when I have no idea what I am doing! Huge shout out to James for going above and beyond my expectations!Jordan O.
James and Wayne were excellent to work with,professional,friendly, and helpful!John E.
Excellent service!Lisa L.
Very hard to find. Need signs so you know which door to go in.Daryl T.
Nothing they all were great Gentleman and very helpful. thank you for being there for me when I needed you.ROMUNDA I.
Couldn't have had a better experience; just like friendly, helpful neighbors. Even reserved a car carrier for next day pickup at another location closer to where I was staying.Arthur L.
My representative was very known and fast!! I felt very comfortable working with himApril V.
Just dropped offPatricia H.
Complete transparency on mileage include and charge per mile. I don't believe I asked and I do not recall that it was covered.Johnna H.
Richard was very friendly and helpful! I rented a 15 feet truck one way from Brandywine . When we got there no truck was available. It was not a good feeling to have to make other arrangements when you have your hired help standing around. Owner was like this happens all the time. He just does the paperwork. I could call uhaul. I was very displeased. Finally uhaul called back and found another site for us to go to . Richard saved the day with his friendliness and easy go personality.Calvin M.
The staff is very knowledgeable and provided excellent customer service.NICOLE E.