Uhaul booked a reservation and they were closed so I was unable to get the truck. I had to get another reservation and now I'm being charged for two uhaul reservations on my credit card. I called customer service today and they said I have to call the first uhaul associated store and have them reverse the charge on my card. Hands down the worst experience I've had, I don't think I should be charged for anything because of the uhaul incompetency. Would not recommend to anyone I know and will never be renting from uhaul again. I will go to Home Depot instead.
Brett C.
Diamond Automotive
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Waltham, MA 02453
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- 4,0 - Cote moyenne des clients
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You should check the truck before and after rental. I returned the Van I rented with the exact level of gas I took it, but they charged me for gas.
Jean L.The location is just an auto repair shop and there was no one on site that worked for UHAUL but the man (Ken) that helped me off site was great. He answered all my questions and was available when I needed anything. He made the experience simple and easy even though he wasn't there in person.
Kristi M.It was excellent
Andrea R.The entire experience was seamless! That I could even get a van when I needed it considering the timing was amazing. All of your agents went above and beyond to help!
Elizabeth B.