We were to pick up the truck at 0730 and meet the movers at 0830, but my cell phone camera did not connect to the U-Haul app. It took us 45 minutes waiting on hold in the cold to talk to someone who could help us check in. Need less to say the movers were there before the truck.James Frederick T.
Trailer Rental & Towing in Watsonville, CA at FBZ Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Watsonville, CA 95076
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 3h pm
- Sam - dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Watsonville, CA 95076
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
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This location was wonderful but my experience with Uhaul was sub par at best. I had to go to 3 different locations before I was finally able to pick up a truck and it was still not the truck I initially reserved. I requested to pick up a 20ft truck plus a car transport and after a long.morning of driving from location to location i was only able to pick up a 10ft truck, no car transport.Breanna B.
Service was awesome.ARTURO R.
The service is very helpful and easy.Martin P.
The service was excellent at this location!MARILOU J.
Booking needs to be more seamless and should be able to complete on line. Had to call several times and knowing when the equipment would be ready was a daily challenge.David B.
I understand the need for no person to person contact with COVID-19, but your web site and smart phone technology is woeful. I spent about two hours confirming my reservation and picking up the truck...as your system kept crashing. And the people at your center in Fremont were not very helpful. Truck was great however.steven M.
Gracias por el tiempo y serviciosJavier L.
Very helpful and curtious young man to help check in.James Y.
Always very professional and knowledgeable at this location.James F.
Excellent service Thank youYolanda H.
The first guy didn't know how to pull up my information since I was dropping off at a different location but the other one did and was helpful.Misty B.
Honor your guarantee. I was guaranteed a 15 foot truck, but had to accept a 10 ft truck, which was also late. I have to pay for additional storage, will have to rent ANOTHER truck and hire a moving crew again. Incredibly bad customer service.Barney E.
It was a little difficult to find the office but the personnel on site were on the lookout and directed us to the office. They were very helpful and efficientReiner K.
I found it without a problem a little confusing about where to park trucks when you're there on off hours so maybe some signage tell you where you're supposed to be parking the vehicleTodd A.
People at the pick up location 127, lee road are good! But the problem is with the people who assigned the location after I reserved it online . They Better inform about the location in advance to see if I am comfortable with it. I didn't get a call or an email until Friday afternoon and that is also after I called. The agents at the center who assign the location should be more responsible. Then the U- share app sucks ! I reserved it at 4.30 am and I went there at 4.50 am. Guess what, the mobile app didn't work. The GPS didn't find my phone or some glitch in the system. So I had to wait till 8.30 am until the store opened. That changed the whole day plan for me. I wouldn't reserve it early morning unless I needed it! Pretty bad experience.Rukshan P.
Add an additional staff person. There was only one on duty.Steven A.
Have the truck in the city I reserved it inBrian S.
Better serviceSpenser R.
Location was difficult to find. "Office" was poorly maintained and staff seemed undertrained.Levi M.
Equipment need to be cleaned.David F.
Good location, really nice people helpful. If you have any questions they will answer all of them. If i have to rent a uhaul again i would go back thereNick T.
It was in the back of a warehouse can't tint itLiliana M.
You don't have to do anything to improve your service at this location. The young men in Watsonville were knowledgeable, helpful and polite. I felt confident pulling away that the truck and trailer were in great condition for the crosscountry road trip.Cheryl S.
Nothing, They were fast and got me on my way as quickly as possible.