Everyone I interacted with was nice and helpful but the truck did not meet my expectations. The back sliding door would stick when initially opening the door requiring you to pull extra hard to open it, but the tension was so high that no matter what the door would go all the way up. In the process there were several times that the door hook would engage in the closed position. It got stuck so bad the first time that your associate had to get a pry bar out to get it unstuck so that it could be closed. He offered me another truck but I hadn't refueld so was told I would get charged the increased rate so I declined. This happened a few more times where it got stuck but not as bad so I was able to free it. The previous person to drive this must have backed into a car, there was windshield glass all over the ramp when I pulled it out. My sister cut her foot on this.
Location de remorque et remorquage à West Lafayette, IN chez U-Haul Moving & Storage of West Lafayette
Déménagement en provenance/direction de West Lafayette, IN? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à West Lafayette, IN 47906 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à West Lafayette, IN
Les remorques fermées à West Lafayette, IN sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez U-Haul Moving & Storage of West Lafayette!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à West Lafayette, IN 47906. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez U-Haul Moving & Storage of West Lafayette représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à West Lafayette, IN conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à West Lafayette, IN !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
Picking up the truck and dropping it off was quick and easy. I asked for a 20' truck and they gave me a 26' truck. That was more than enough for our space needs, but the 26' truck was harder to drive and park. However, it worked out well overall. The only problem we had was that we could not slide the ramp back in all the way after we used it. Fortunately, when the back door is lowered and latched, the latch is positioned to keep the ramp from sliding out any further.
I registered for my truck online, quick easy for anyone to do. I picked up the truck it was super clean and ready for me as soon as I paid for it. I went one way so no extra cost for mileage. Overall experience Excellent.
Your service was spot on, simple to the point, polite customer service and no waiting time. Thank you.
The man named Chase was very nice to answer my questions about the moving help.
I had ordered a tow for the uhaul to bring my car and they had me go to another location that was 30 minutes away to pick up the tow after getting the truck. On a moving day, we didn't have time for an extra hour (there and back) and we were incredibly stressed. The lady who called me to tell me about the reservation was extremely rude and sounded like she hated her life. I don't understand why they couldnt have picked it up for us ahead of time OR we could have just picked up a truck from the location that had the tow.
Charged me $200+ twice. Sat waiting for customer service for over 30 minutes
Rattle trap of a truck, dirty cabin, loose wires under dashboard hanginh in the way of driver's feet. Ramp very hard to pull out far enough to put in correct position. Door hard to get to go up the last foot and to pull down again. Rusty old chain, cut, and someone's old padlock hanging on the rear door shows just how little inspection and care is given to the vehicles.
Truck was not clean. Found face masks on floor on passed side.
Inside and out of van was dirty, smelled like it was just used, had collapsed boxes, food, trash, splatters on the ceiling, everywhere was dirty. It drove well and was available when I needed it, but the brakes had a short squeak to them and the oil gauge fluctuated between 20 and 40. Seems like it needs some service/cleaning.
I was lead to believe (by the website) that there would be one-way trucks available from West Lafayette to Chicago and I was stuck renting a truck that I then had to return to West Lafayette (at a rate of ~$1/mile). I'm not happy about this.
Everything was simple, quick , and efficient. I had called all around town for a uhaul & ended up having to get a van which was way bigger than I expected. The guys here were so kind I spoke to a Justin or Justus checked me in and his co worker who was also about his age was who checked me out. I'm highly impressed with the customer service and this being my first time here definitely won't be my last ! Thank you guys very much ! Nice to see I have another place to rent these from besides spur locks who was my go to but were closed. I usually need a truck every other month so will definitely come back here for one or a van soon! Thank you again for your amazing service especially during this crazy pandemic! God bless!
Always helpful people at the WL location
The online rental and pickup process does not work at this location!! I went through the trouble of completing the online rental process, but I waited at least 30 minutes to get the keys. The keys are not located as described in the app. They are not on the side of the counter. Customers must wait for an employee to get the keys. In my case, I had to wait for and employee to even enter the store and other customers to be helped before I could get my keys. No one was behind the counter for a while before other customers and I could be helped. By the time I complete the online process and go in to wait for an employee to get the keys, it actually takes longer than just going in and renting at the counter. The online pictures did not include damages that were currently on the vehicle. I had to waste more time taking photos that actually applied to the current condition of the truck. Thank goodness I actually took the time to review the online photos. The online rental process sounds like a great idea, but it is a complete failure at this location.
Very helpful advice on what vehicle and equipment to use, as well as what not to use.
In general, there are too many extra fees. What I thought would be a simple and easy way to move at not much cost ended up being much more expensive. But the facility I used had great customer service.
This truck was in serious need of repairs and should never been rented for an out of town move
Everything was good. I kind of wish the milage was a little cheaper.
The online part of the process could have been improved. It didn't explain my options well enough, which made choosing the right truck for my needs a lot more complicated than necessary. Everything in person was exceptional. Great employees, great equipment, great facilities. Made up for the clunkiness of the website and not so great experience reserving my van.
David Butcher makes the West Lafayette U-Haul Service and customer experience excellent.
Super fast, professional!
Go through available equipment like loading carts available etc. Dumpsters listed but no price and doesn't state free.
No dolly like I paid for.... complete disregard by employees... will never rent from this location again....
The uhaul computer systems were down. The local guys had to do everything manually and were happy to do it. But, it takes time.
The website reservation process is very straight forward and easy to use. When I arrived to pick up the rental, the front desk was very helpful and quick in getting me taken care of. Great experience!