It was a struggle to get the lock off. It was rusted. I wasn't notified about the switch to check in for the reservation. It cut into my time with bringing it back and I was charged 70 just for that. It stressed me out. It wasn't the person at the location fault. Emergencies happen but the whole process to open the lock pissed me off.
Gabrielle Linton
Civil Supply Corp
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Westbury, NY 11590
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- 4,0 - Cote moyenne des clients
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Ebbriting was fine excellent nice and clean.
Antonio VasquezTook online customer service over 20 minutes to approve me while I froze outside and the back of the van was not clean and used napkins sitting up front on the seat. The good thing was it was a new van.
WILLIAM DUGGANWe rented a 10" truck. Once we pleaded the truck with minimal furniture - the biggest item inside was a kind bed. Then the rest were boxes and small stuff. The truck lost power and so we had to get off the highway and drive at 10 miles per hour!! We finished moving at around 3 AM and did drive at 10 miles per hour to our next location for 3 hours instead of one. A cop approached us and even asked to cal a tow truck which we declined as I did not want to be responsible for extra charges. We thankfully made it slowly but surely back to the uhaul and Ieft this information when giving the car in. No one reached out to me nor seems to be concerned of this defaulted truck they are renting. Also it smelled terrible inside, I couldn't help but gag…
Endy ZapataStaff excellent, friendly and helpful, will use again.
John Lyke