Filled truck up with more gas than I received it with, and was still charged 24 $.Alex S.
Trailer Rental & Towing in Westminster, CO at Perlmack Auto Service
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Westminster, CO 80030
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h30 pm
- Sam - dim : fermé
Heures d'ouverture spéciales
- 6/18/2021 - 7/18/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Westminster, CO 80030
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4,0 - Cote moyenne des clients
Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.
Vary gooSirvecAfovtafo S.
Easy drop off and helpful friendly guy. No issues and would recommend this location anytime.KYLEALEXANDER W.
I received everything I was expecting and everything was on time!DONALD P.
Designate the return location on the original contract. The U-Haul computer system was down on the date of return and it was challenging to find a dealer that would accept the equipment. I was eventually able to locate a dealer that would accept the return but it took a good bit of time and effort to find this location.Michael S.
Employee should have been wearing a mask.Damian G.
mobile app did not work well.John H.
Hello, I would be embarrassed if I told people I worked for Uhaul based on how your organization is ran. I completed a reservation online and the next day when I came to pickup my order, your system was down widespread in the region. I contacted your corporate office and was put on hold for extended period of time. You're commitment to service must just be lip service. I was later connected to your traffic department, and was fronted with flack from a supervisor named Kim. Terrible terrible customer support/ service. I asked for an offline dispatch of my order and your team was giving me the oh we are offline and cannnot perform any dispatch functions. This is a terrible way to conduct business. I was late for my appointment; I almost wasn't able to conduct my business, but thankfully I got support from the staff at 3750 w 72nd Avenue Westminster, Co. I will not be using uhaul again based on your deplorable customer care.Harold N.
We returned the trailer on a Sunday when the business was closed. My son contacted U-Haul customer service and was able to complete the drop off without issue,CLAY M.
One of the employees ignored me when I returned the trailer. As he walked passed I called to him, he turned his head toward me and kept walking. He went back into the shop to work on a car. I waited for him to come back to unhook the trailer but he didn't. I think that was very rude. The other guy that did help me was great!Janet W.
When calling the local dealer the phone went unanswered, and I was sent to the national calling center, who could not help with simple issues.Richard J.
Everything was greatEDWARD R.
Very professional and courteous. Well informed and helpful. Loaded the trailer. And made sure lights worked .I give them 10 stars !!!!!!!!!!!Lowell M.
The mobile check-in/check-out process was not great. It took a really long time and we felt like we had to jump through a lot of hoops. We ran into bugs on the mobile website too. For instance, it wanted two additional contacts but would not accept the two distinct phone numbers we provided. The chat person told us it was because we used the same number twice which we did not. Then when we went to return the equipment, we had bad cell phone service so the whole process took a really long time. We tried calling instead, but we waited on hold for about 20 minutes before finally hanging up. If we rent from uhaul again, we'd probably find a place that has longer hours so that we can avoid the clunky mobile process. Lastly, we reserved a dolly and it was not provided.Matthew W.
had received email stating my rental needed picked up at different location, went to New location did online check in, and now was being told original pick up spot had my rental.Â Â Nope had to go back to second pick up point, then I got raked over the fucking coals!!!!! Original rental $54.95Â I added save tow for $11 dollarsÂ Pay for my rental its freaking $84.65 dollars $18 DOLLARS MORE!!!!! WITH NO REASON!!!!Â Plus I'm out two wasted trips cuz of some automated customer service.Â I even called and complained,Â So sorry next time please use lube.Â Oh thats right NEVER AGAIN!!!!!Jason F.
In and out in a jiff and uber friendly!rich B.
Nothing Dave is very helpful and competentRobert N.
A little difficult parking the truck for return, several vehicles in the lot for the counseling businessKarsten R.
My trailer that I had reserved at this location was not there when I arrived and I was never notified before hand. Guy at desk was extremely rude and completely unhelpful. I was extremely disappointed in this experience and I have had MANY uhaul experiences in my life thus far.Brittany B.
The U-haul representative at the location did not come outside with us to check the truck when we checked it out. We did not even think about it at the time because we were in a hurry to try and beat the snow storm that was coming in. We had to clean off our own windshield that was frozen over with ice. Also, the paperwork printed out showed that the gas should have been a little over half a tank of gas, but we only went about 15 miles max on this vehicle and the tank was only at a quarter full instead of a little over half. This make us believe that it was never checked on the last rental check in or someone was driving this in between the rentals. We have rented with U-haul for many years, and this has never happened to us before. I know that we showed up at 5:15 pm and he closed at 5:30, but he should have went out with us to check the vehicle and ensure that everything was good. Thank you so much for reading our comments.darlene M.
The actual people who work for you in the U Haul section are really very nice to deal with; however, you on line and over the phone reps leave a lot to be desired. I went around and around with them until I went Corporate and spoke with an upper level manager about the hitch for the trailer we used which is a U Haul hitch. It was so irritating how the ladies just could not say the Tow Inspection is not a mandatory issue and that the U Haul rep at the rental office would check out the hitch and the Jeep my son was using to tow the trailer we rented. Seems to me everyone should get on the same page. All went well and my son's Jeep and the hitch were fine. Next time I will go into the U Haul office I am going to rent from and do it face to face. Will never make a call or use online to set a reservation again. The gentleman at the location we rented from was very nice to deal with.Jacqueline P.
Easy, friendly processNick C.
When I called to check in over the phone, I was on hold for a very long time. I would think there would be a way to just check in on line and attach a picture or something instead of being put on hold so long.lindy L.