Quick and easy rentalDavid C.
Trailer Rental & Towing in Wheaton, IL at Auto Body Techniques Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Wheaton, IL 60187
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Wheaton, IL 60187
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
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Had what I needed, easy to get it.Greg B.
Nothing. The whole process was prompt, accurate, and simple. Worked out just as we'd hoped, and the staff were nice, and very responsive. Thanks!Martin E.
Both men who were there when I arrived and returned were friendly and helpful.Kelly F.
I rented a truck through the mobile pickup option. I picked up the truck after hours on a Friday, and the process went really smoothly. The business owner called me beforehand to explain the process, and I had no issues accessing the pickup info from my Android device. Uhaul does require you to provide backup contacts (2) in order to rent--before they'll release your rental via mobile they text and call your contacts, so be sure that those you put down can speak with Uhaul briefly (it's literally a 15 second phone call). Overall I'd recommend using this location!Stephanie B.
Terrible customer service. Why would I need to provide not one, but two back up contacts to rent a trailer? It's ridiculous and invasive. Also the manager there had a bad attitude and wasn't wearing a mask.DEAN C.
My issue was with App I tried to get key for over an hr and movers were waiting. My phone did not work with app and had to borrow frie ds iPhone for it to work. Very frustrating also I called tech people 3 times and they could not help.Holly H.
Customer service was amazing. I spoke with multiple people and all were very helpful. I was given a very good special rate. Loved it. Would recommend.Timothy S.
Staff was very nice. A pleasure to work with.Nicholas K.
Mike Campbell made another U-Haul rental- very easy...again!Christopher K.
Very rude, will never use this location ever again.KRISTEN V.
The owner of "Auto Body Techniques" that helped us was incredibly rude. He did not wear a mask at all and we were in his very small office with the door and window shut the entire time. He was incredibly unaccomadating and acted as though he was doing us a favor by renting us the uhaul we had reserved.Christopher D.
My reservation was switched to this location 3 days before pickup. A man called me on the phone to let me know, and he informed to watch a YouTube video to see how to pickup because they won't be open. Well, my reservation was for a counter pick up, and as a result, I waited for 45 minutes on hold until I was helped to get the keys to the U-Haul. If someone has a preference to pick up through the counter process, they shouldn't be switched to a location that isn't even open the day of pickup.Brian P.
Not much interaction as it was just drop off but they were quick and on it. Made it very easy for the drop off.Loi S.
Should really have an actual drop off box for the uhaul key instead of putting in a slot in a door where the keys simply fall to the floor. That didn't make me feel like the keys were very secure.Vivian R.
That person was not following the safety measurement regarding to the pandemic. I will not be there anymore.MOHAMMED A.
The check in and check out process is way too complicated. It should be simplified and required much less on the part of the customer because it took too much time. The truck had many scrapes and dings that were not 'stickered' and so I had to take many photos of the truck to ensure I would not be charged. My truck was clean but not in good operating condition--the transmission needs work and had a hard time automatically shifting when it needed to. I did not have a good experience and would not recommend haul to others.Adam B.
when I made a reservation to rent a 20 foot truck , the original pickup location was two miles from my house. the day before the scheduled pickup I received a call from uhaul to notify me that the pick up location had changed to a location that is 16 miles further away. I was disappointed with the last minute change but there was nothing I could do. I think there should have been a mileage credit given at the pick up time. I used 130 of the 131 usable free miles. I never had to pay the over mileage fee of 40 cents a mile, but it was very close and constantly on my mind while traveling. I've used uhaul rental trucks in the past and never had issues with pickup or drop off locations. Next time I will probably check and compare other companies for availability before renting a vehicle for a moveRobert G.
The headlight was out and the key stuck and lock up.Diana K.
All was good. Thank you!BOB S.
Mike gave us great customer service! We'll come back when the need arises again. Thanks so much!Salvatore E.
Send them to this location . Great experience.DON W.
I will never rent from u-haul again....... Called 30 minutes before 26' truck pickup telling me they do NOT have a truck...... deferred me to a location 25 miles away.... Ended up getting a 20' truck which was to small..... needed an ancillary 5x8 trailer to complete my move........ Added cost for me..... and a ton of stress......Darrell W.
Simply maintain the high level of service that we experienced. The website was very easy for us to set up our reservation. Mike, at Auto Techniques did a fantastic job of delivering a top notch customer service experience. Everything for our move, relative to the UHaul resources, worked out fabulously. THANK YOU!!Jon K.
I would recommend this location but not U-Haul. This by far was the worst experience I've ever had moving. I rented two trucks and from cancelling one of my trucks the day before my move, to not having the keys in the drop box for pickup while my movers were ready to go to your system saying the other truck was not available for mobile pick up. I feel very bad for your customer service Reps as they have to deal with all the angry calls.Laura M.