The only difficult aspect is that this is a gas station so have to compete with gas station customers during pick up process which causes delays.Elizabeth P.
Trailer Rental & Towing in Willimantic, CT at East Brook Ultra LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Willimantic, CT 06226
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The man who helped me at the Ultra Gas Station was very kind and seemed like an upbeat person. He answered my questions and made the process fast and easy even with it being my first time renting with U-Haul.ERICA B.
If there is a timely return, and not a lot of miles, maybe a credit should be issued.KIMBERLY S.
A Good experience!Luis D.
Great branch. Very nice service.Bingjun L.
Excellent customer servicezachariha D.
I went for only 4miles. Fill the gas back and still got charged $33.88. despite being advertised that it cost only $19DICKENS M.
The truck was broken. The windshield was taped on. The parking brake did not work. No moving blankets or ropes were supplied in the back of the truck to hold the items in place either.Connor D.
Nothing, the person there was great balancing getting me checked in and handling the onslaught of customers.Sal D.
Roof of UHaul had a huge hole in it. Was clearly not inspected prior to renting or I was given it on purpose. There were 3 other 10' trucks there they could have given me but I got the one with a hole in the roof. I didn't noticed until i got back to my apartment to load everything up so i did not have time to go back to get a different. It was pouring the rest of the day and our couch was ruined. We have made a claim to UHaul and are waiting to here back.MICHAEL W.
Great , smooth experienceJJ L.
It was fine.Colleen L.
Using the online app for drop off was less bad than using it for pick up, but it only showed the closing screen which was supposed to tell us what to do with the key for about 1 second before going away, so we still had to go inside and speak to the UHaul attendant.Matthew V.
Check engine light was on back of truck was dirty with bottles of Gatorade in it as well as coat hangers. Had to go inside and get the keys and dolly because even though I was told I could self dispatch I couldn't. I was supposed to have a $50 reservation guarantee credit (because the truck I reserved was not available and I had to go an extra 20 miles to get one) which was NOT applied.Kristina B.
My experience was positive!patricia M.
Just because it was so far away from where I needed it.Liz D.
I rented a 15 foot uhaul truck when I went to go pick it up the guy I met was very nice and knowledgable..when I got into the truck there was stuff left behind from the previous user kicking around in the cab..so they obviously dont clean them everytime. When I went to go return the truck back I dealt with a different guy and he was very rude towards me and barely spoke english so it was hard to even communicate with this guy. I wont be renting from this location again.Spencer V.
Best ever experiencemarck K.
Individual working at this location was less than accommodating when asked to make a change to the reservationrichard C.
Truck was fine except for the interior of the back. Muddy and pretty grimy overall. Had to clean it up myself so my furniture would not get dirty.William E.
Convenient and equipment all worked as needed. Expected an inspection after return but there was noneLeo P.
Had reservation at T&B Motors in Mansfield Ct. we arrived there to find that they stopped renting Haul truck awhile ago. Had to find another place. Spoke to someone on the phone on Friday because I had made a mistake on the reservation and was told that it would be canceled. It was never canceled.Donna S.
Dude at drop off was super accommodating.jane P.