Trailer Rental & Towing in Wilmington, DE at Delaware Equipment Rental
(Concessionnaire U-Haul dans le voisinage)

581 évaluations

1001 Greenbank Rd   Wilmington, DE 19808

(302) 998-6925

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 3h30 pm
  • Sam : 8h am à 1h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/3/2021 - 7/4/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(302) 998-6925

1001 Greenbank Rd
Wilmington, DE 19808

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 3h30 pm
  • Sam : 8h am à 1h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 7/3/2021 - 7/4/2021: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures
Location de remorque

One-Way and In-Town Local Rentals in Wilmington, DE 19808

U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Évaluations des clients

- Cote moyenne des clients

581 évaluations

Dites-nous ce que vous en pensez.
Vos précieux commentaires nous aideront à mieux vous servir.

Écrire un commentaire
Évaluation :
3

The cashier (guy) wasn't very friendly. But another cashier was nice and kind.

OANH L. 
Rating:
3.0

Attendant was not at all friendly.

DANNY G. 
Rating:
1.0

Customer service was horrendous, due to a complication I was not able to meet the drop off deadline. I called and explained this to the store representative was rude, I explained I will get it there ASAP, and gave a time that was 2 hours post deadline. During drop off I asked if I needed to sign anything and the store representative refused to answer, and just kept repeating “leave keys on counter”. Will never use this location again.

BRAD G. 
Rating:
1.0

Unfortunately a horrible experience. The owner or manager has a major attitude towards customers. Never again, as much as we need to support small businesses you're much better off finding another location to rent from.

Vito J. 
Rating:
3.0

When someone RESERVES a vehicle in advance, do not make them go to THREE DIFFERENT LOCATIONS that DO NOT HAVE THE VEHICLE THEY RESERVED. This was incredibly frustrating and put us an hour and a half behind schedule all because your system is so ridiculously flawed. I will more than likely be using a different company for my next move.

Brendan B. 
Rating:
5.0

Although the truck was clean the wheel alignment was off which made for a stressful long haul drive.

Robert M. 
Rating:
3.0

The attendant who helped me at the front desk was not very personable and left a very bad taste in mouth due to their poor customer service! This was compounded with the fact the I was giving their business a second chance even though myself as well as another member of my family had had bad experiences with booking a rucks only to arrive and find they had been triple booked.

Jeffrey D. 
Rating:
3.0

Ordered 12 moving blankets, none available when picked up truck. Since they were reserved with the truck, they should've been there.

Gerard D. 
Rating:
3.0

Small. All self service.

Robert M. 
Rating:
4.0

Some phones have trouble with the online check-in, getting stuck in an endless loading / unrecognized location (confirmed to work on iPhone, not an android that was tested).

Nathaniel R. 
Rating:
4.0

The pick up was quick and easy. We received the bill shortly after drop off. Overall seamless transaction, will recommend to friends and use in the future!

Steven H. 
Rating:
5.0

Call customers to let them know you will be closed the day of the pick up. We would have preferred to pick up our keys in person as opposed to the ride share. We had a difficult time opening the lock on the truck.

Dustin F. 
Rating:
1.0

I contacted your customer service department because I was charged for two add'l days. I was only extended one day #1 and #2 I wasn't told I was being immediately charged or I would have provided a different tender. As a result, I was charged overdraft fees. This is a huge inconvenience for me because I am disabled and I receive only one check each month. I requested through Roy that the $40.80 be refunded to my credit card. In addition, I emailed their customer service dept and haven't heard back from neither. Deeply upset by all this and will never refer anyone to this location nor do I intend to use them when/if I move in the future. Sincerely, Leslie Calero

Kleber C. 
Rating:
3.0

The only issue was the customer service. The owner (I assume it was the owner) may have been having a bad day, but he was rude and abrasive. Also, when i arrived to get the truck, it wasn't ready. When he pulled it out of the employee lot, he parked it on the side street instead of the parking lot across from the business. Do I had to drive to the truck and get the key code, then drive back to the customer entrance, go inside, and show him the app in order to get the key. Good customer service would have been to pull the truck to the lot where I would have picked up OR stand on the side street in order to see the app.

tamika H. 
Rating:
1.0

Absolutely the nastiest individual ever to deal with a customer. The unit we reserved was not available so had to substitute. That was annoying but nothing compared to the disrespectful attitude of the employee handling the pickup DO NOT USE THIS LOCATION

BERNARD H. 
Rating:
3.0

I called the day before and indicated I could be an hour or two late. I was told - It would have been another full day's charge. When I arrived an hour early, there was no off street parking or in front, so I parked on the side street. I walked inside, said I have a trailer to return, the man behind the counter was annoyed with where I parked, and I felt like I was bothering him. Never asked for my name or for contract. I will not use this location again for any rental needs. I'll go miles out of my way to rent or return. I was not sure if the trailer was actually "checked in" so I took a picture of the parked, returned trailer. Very disappointing with the customer service.

Robert William D. 
Rating:
1.0

Man who I spoke to while picking up the truck was overall very rude. When I asked him to wear a mask while we were picking up our keys he said it was “his right to choose if wanted to wear one or not” despite the state mandated mask policy posted directly on his own door. I would rather drive further to an actual u-haul location to not have to deal with that rude man again.

Nicholas M. 
Rating:
3.0

They need employees who know how to be polite to their customers.

drew O. 
Rating:
5.0

Very understanding and considerate customer service! Definitely will recommend

Steven G. 
Rating:
2.0

I was not very happy with the condition of this trailer, this trailer needs to be retired & leaks very badly when raining. I was not very happy that the cost of one way was more than double the cost of the local use option. trying to find a trailer on your website was difficult and having to go to Delaware to pickup this trailer was not very convent. Won't do this again

WILLIAM A. 
Rating:
4.0

Only some of the office staff were wearing masks. Made me uncomfortable.

Constance S. 
Rating:
5.0

Great helpful owners and staff.

GEORGE K. 
Rating:
1.0

The location is very sketchy, the rental agent was very rude and I was charged for services that were not provided.

Victoria M. 
Rating:
5.0

No comment

Kwame K. 
Rating:
1.0

First of all, the truck/equipment was fine. The assumed owner was the most rude person I have ever experenced as a customer. No "please" or "thank you"....very gruff. Then when he discovered I had not parked where he thought I should, he belittled me and told me I had no common sense. I knew I would have to move the car and didn't want to use up his one parking space in front of his store. I was trying to be considerate and he blasted me. When I started to defend myself, he stated "Do you want to rent the truck or not?" What a piece of work! DO NOT GO THERE unless you want to be verbally abused. No other truck was available close by, so I had to rent it. But I wish I could have told him where to put that truck... I will be talking to Uhaul. They don't need people like this representing them.

FRED K. 
No reviews have been submitted for this location.

Back
To Top