Helpful, friendly and knowledgeable. Will use againKAMI E.
Trailer Rental & Towing in Winston-Salem, NC at Security Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Winston-Salem, NC 27127
(@ Monmouth St)
Services dans cet établissement :
- Lun - dim : 8h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Winston-Salem, NC 27127
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very polite and professional !TAHMULLAHABDULLA H.
employee was very personable and friendly...good experienceJOHN T.
They are wonderful and have the best customer service i have seen in a while!KERI M.
Layout of equipment. Have trailers more towards the road instead of back corner.Jordan C.
Good experience and an easy check-in/check-out process. Friendly staff during the pick-up and return process. Can't think of anything to improve.Larita B.
Clean the truck so damage is visible to new renters for their inspection and put the dolly for packages in the truck so customers don't have to wait until you open to retrieve what they paid for.Alesia D.
Great customer service and attention at the pick-up locationsADRIENNE N.
Improve your return key box for the newer vehicle fobs, I had to leave the key in the lock box I got it from because I couldn't get it through the key slotAshlee A.
Customer service (communications) needs improvement.Stephanie H.
The lady at the counter was extremely rude, while her coworker was kind. She shouldn't be in this position if she's going to be stank.Samantha W.
Have recording mention you have reached U-Haul as well as Secure Storagerobert J.
Driver side mirror was loose and would drift down while driving. That made it difficult to see while changing lanes in traffic.Herbert C.
The rental went well however I was DOUBLE charged. The general manager at this site was RUDE DISRESPECTFUL and downright MEAN. He didn't want to hear me out but insisted he was right and he insisted if I had an issue to call corporate. No wonder after being on the phone with corporate for just over an hour and a half they listened to my original order conversation and finally admitted the overcharge not only refunding the overcharge but also giving me a $15 vip credit for my next uhaul purchase. WILL NEVER USE THIS LOCATION IN THE FUTURE. Very poor customer service after return and OVER CHARGED for rental. This location needs their franchise revoked.KIM G.
Individuals worked with helpful thanks !John B.
Thanks for asking. I believe u-haul provides good service. However, when it comes to clarity on with charges for mileage it can be misleading. Yes on the contract which I was not made aware of, that 116 miles was allowed which I honestly didn't pay attention to . All that was made clear to me is that the truck had 7/8 worth of gas and when it should be returned. But when I returned the vehicle, I was made aware that I went over the mileage that was on the contract I received. It could go both ways. I should have looked closely at the contract or it should have been stated from the beginning. I chose uhaul because it was reasonable and I didn't see mileage being a upfront notice like Ryder, budget and Penske. Nevertheless, I will use U-haul again. Thanks for listening.Kevin S.
My experience with this location was very good and exceeded my expectations. Staff was very professional, i was in and out very quickly both picking it up and bringing it back. Would highly recommend them.Harold R.
Very easy, no problemsJOHN P.
Very helpfulJeremy P.
Great friendly service! Will rent from this location again.Annette O.
Called 1-800 number to reserve a truck for 2 days since that is not an option online. Was told I was good to go but upon arrival I was told I could only have the truck 1 day. Rep worked with me immediately and found a solution right away. He was great company Rep!philip C.
Drop off was easy and quick, they were very helpful and friendly.Kerry W.
The employees did not wear masks, despite the sign on the door requiring masks. They should be required to wear masks for the customer's safety amidst a pandemic.Nathan W.
Very nice location! Wonderful customer service!RAMONA S.
They were so accomodating and helpful. They offer options to customers who used uhaul/ubox for the first time. Joe even lent us his rope to secure our stuff and he was so patient in going back and forth to forklift our boxea. Thank you glendale branch!AEVEN ANNE D.