the representative at this location was extremely rude and had no customer service skills at all, he does not even say hello, and when I greeted him he did not even respond, he made me feel that I am bothering him the entire time I was there to pick up the uhaul truck, which he was not there and I had to wait nearly 45 minutes for him to arrive... why would a company like uhaul hire such incompetent workers ??!!!!!!!
Location de remorque et remorquage à Worcester, MA chez Worcester Self Storage Downtown
Déménagement en provenance/direction de Worcester, MA? Les remorques fermées et carrossées de U-Haul sont ingénieusement conçues pour protéger et retenir vos biens précieux, alors que nos remorques ouvertes sont idéales pour tirer des matériaux de construction ou d’aménagement paysager et des articles de gros volume. Les remorques pour voiture de U-Haul sont dotées de rampes à chargement facile pour un chargement sans effort des véhicules, alors que nos remorques pour moto sont légères et faciles à remorquer. Obtenez GRATUITEMENT des estimations de tarif pour la location de remorque à Worcester, MA 01608 dès aujourd’hui!
Obtenez GRATUITEMENT des estimations de tarif de location de remorques ouvertes et fermées, pour voiture et moto à Worcester, MA
Les remorques fermées à Worcester, MA sont légères, aérodynamiques et conçues pour offrir une plus faible consommation de carburant, facilitant le remorquage. Chaque année, des millions de familles utilisent nos remorques carrossées pour déménager. U-Haul offre une vaste sélection de remorques carrossées à louer dans la même ville ou pour un aller simple. Consultez les tailles de nos remorques fermées et réservez en ligne une location de remorque chez Worcester Self Storage Downtown!
Les remorques ouvertes sont idéales pour le remorquage de charges grosses ou surdimensionnées à Worcester, MA 01608. De nombreuses remorques ouvertes sont louées avec une rampe de chargement pour plus de commodité. La sélection de remorques ouvertes offertes chez Worcester Self Storage Downtown représente une solution abordable pour des projets d’amélioration résidentielle, la livraison de meubles ou le remorquage de véhicules récréatifs. La location de remorque ouverte est également populaire auprès des entreprises pour la livraison et lors de salons commerciaux. Les remorques ouvertes sont offertes en une variété de dimensions et de styles afin que toutes les voitures puissent les remorquer.
Remorques pour voiture
Déménager à l'autre bout du pays en transportant votre voiture sur une remorque pour voiture représente une manière sensée d'économiser du carburant et d'épargner des milles d'usure à votre véhicule. Notre chariot de remorquage représente une solution de remorquage abordable pour les véhicules à traction, alors que les remorques porte-voiture sont idéales pour les déménagements de longue distance. Les deux remorqueurs offerts à Worcester, MA conviennent à la plupart des véhicules et ils représentent également une option plus économique que de faire appel à une dépanneuse lors d’une panne. Que vous remorquiez votre voiture avec un camion de déménagement U-Haul ou avec votre propre véhicule, vous pouvez louer une remorque pour voiture pour un déménagement dans la même ville comme pour un aller simple.
Remorques pour moto
Les remorques pour moto sont légères et faciles à remorquer en plus d'être équipées d'une rampe de chargement facile d'accès. Chaque remorque pour moto est également équipée d'une cale intégrée pour les roues avant et d'anneaux d'attache robustes pour soutenir les motos les plus lourdes. Réservez en ligne dès maintenant votre remorque pour moto à Worcester, MA !
Accessoires pour la remorque et le remorquage
Entrez l'information sur votre véhicule et nous vous aiderons à trouver la bonne attache.
Achetez des boules et des montages d'attache de remorque standard et spécialisés.
Évaluations des clients
Operator does not understand your online system. Pick-up was paid for and on-line check-in. It should have taken 5 minutes to pick-up truck but instead, took 45 minutes once the operator figured out what to do.
Weird place, and of course no one there. Left me thinking that next time I'll look for a U-Haul location instead.
Office was closed just dropped off the keys
Great customer service
Make the pickup location closer to the renters preferred pickup location. I had to drive 17 miles and only given 10 miles credit.
Just plain rude.
The location was in a poor part of town, narrow streets, no helpful signage for return. Had to look into a couple of places for someone to receive the truck. The employee did not check me in or look at the truck or check the gas gauge to make sure I returned the truck with the same amount of gas when I left Greeley, CO. It was painless but weird.
The proprietor was great and very helpful, would definitely use this location again.
Staff was courteous. Room was about 20 degrees, and the gentleman was not very familiar with the computer aspect of the job, which kept me in the freezing room a lot longer than necessary.
I got VIP treatment from your representative to this location where l have had the pleasure of storing my goods and even recommended my friends to him who might need storage services in the course of their living in Worcester, ma
Personable and communicated well! Showed up to release the truck to me even after a snowstorm! Highly recommend.
This dude is one of the rudest and most disrespectful human beings I have ever had the displeasure of talking to. He talked to me like I was a child when verifying my order, insulted me every single time I spoke, and treated me like an idiot for asking for simple clarification on the charges on my receipt. He said to me, "Did you go to college?" at one point, as well as, "Do you speak good English?" which was baffling and uncalled for. The absolute most unprofessional person I've ever encountered in any authoritative role, and he should be fired immediately. My only regret is not getting his name so I could file a more thorough complaint, but I could not stomach being in his presence long enough to ask for it. Totally Inexcusable. I will never rent from U-Haul as long as I live if this is the kind of scum they hire who think it's alright to treat customers in such a blatantly insulting fashion.
I made a reservation for a trailer in my town. When I arrived, I was told I was 'not in his system' and sent to another town 25 miles away to pick up the trailer. And I was told that the trailer in the original pick up was rented out between the two days I made the reservation and pick up date. This is the last time I will do any business with U Haul
Original equipment left turning signal light not working. Had to replace out equipment. Took almost an hour to complete transaction. Uhaul also tried to move my pickup time to 3PM (originally scheduled for 10AM). Totally unsatisfactory uhaul experience.
THIS GUYS WAS NOT A VERY GOOD REPRESENTATIVE FOR u-HALL COMPANY HE DID NOT TELL ME ANYTHING ABOUT THE RENTAL HE COULD NOT GIVE ME A SLIP I ASK HIM THAT I WAS TAKING THIS FOR A SPECIAL OLYMPICS EVENT FOR THE SPECIAL NEEDS KIDS FOR TWO DAYS HE TOLD ME NOTHING ABOUT A THREE DAY RENTAL I WAS SPOSE TO PICK IT UP FRIDAY AT 9AM BUT I RAN IN TO TRAFFIC TO GET THERE BUT HE WAS GONE WHEN I GO THERE SO I CALLED HIM HE WAS VERY RUDE!! AND SAID HE HAD TO GO SOME WHERE THAT NOT MY PROBLEM IF THIS IS HOW YOU WANT TO RUN YOUR COMPANY I WILL NEVER USE U-HALL AGAIN AND I WILL PASS ALL THE INFORMATION ON TO ALL THE HIGHER UPS TH THIS COMPANY ON HOW BAD WE WERE TREATED NOT VERY GOOD FOR YOUR BUSINESS ITS TO BAD THE THE KIDS HAD TO EXPERIENCE SUCH A BAD COMPANY !! SINCERELY WAYNE MCFARLAND DISTRICT AREA DIRECTOR FOR SPECIAL OLYMPICS MASS. 508-654-4827 IF YOU WOULD LIKE TO SPECK TO ME ....
Modernize the printer and computer I had to wait 45 min to have them print a contract then it failed and he had to start all over and do one by hand. I asked to use the bathroom and was denied. Never again. However the trailer I rented was fine and the drop off location was fine
I just thought the warehouse was creepy and I'm glad I wasn't alone. It would have been more convenient to get what I needed at a closer place. I considered myself VERY lucky!!!! And, I do appreciate all that went into making THAT possible and I thank you for THAT!!!!
I requested pickup in Northboro, 1mi from my house at a location I knew and trusted. You called me a day before and told me to go to a different location 30mi away in a very rough part of town where I was greeted by a single man in a room with barely a sign outside. I would love an explanation for that one. Plus, he did not have the pads or dolly that I ordered and paid for. And to be clear, I'm not upset with the guy I picked up from, I'm upset with Uhaul for sending me there in the first place when I would have never chosen that location for myself.
We made our reservation 6 weeks in advance of an interstate move. The day before, we were told that our truck was only available 30 minutes after our requested time at a location 30 minutes away from our requested location. We arrived at that location on the day of our move, and there was no truck. So, they sent us a further hour away to this location in Worcester. It's not an office, exactly. Rather, it is a parking lot and locked self-storage with a phone number on the side of a building. Fortunately, the man on the other end of the phone number was available and helpful, though Uhaul had not made him aware of our reservation. Once he arrived and let us into his office, the process of acquiring the rental contact took well over an hour. As we had traveled 1.5 hours to get there, this put us about 5 hours behind schedule, which was incredibly expensive, as we had hired movers based on our confirmed rental time and location. As of the time of these comments, Uhaul has not reimbursed the cost of the movers waiting for us to return with a truck or the gas required to drive the truck 1.5 hours back from this location.
Places to park trailers/trucks limited and a little confusing knowing where to go to turn trailer in, i.e., the entrance door is across the street from parking area and only identified as Worcester Self Storage. Nothing other than parked trailers/trucks gives you any indication that door is for uHaul. A sign on the door or somewhere at the entrance would be helpful.
The location is hard to find , no parking, and the truck was old, poor gas mileage, very uncomfortable for a 1800 mile trip! The experience was not a good one , for a one way trip from Massachusetts to Texas where we paid over 1700$ should have had a newer truck . We made out reservations well in advance of out pick up day to allow time for uhaul to provide a decent vehicle,.
The guy was angry we were bringing back on a sunday because he would not be there. His conputer froze three times and he had me paper sign, then called me 20 min later to tell me he needed my card AGAIN or we stole the truck. He proceeded to call five more times for the card number five times. He then supposedly set up a drop off location at belmont st with no additional charge, which no one seemed to know about. Ill never ever use this company again every single person was super rude and unprofessional.
Would definitely recommend this UHaul rental location! Clean, well maintained equipment, friendly customer service, easy to get to location, quick turnaround during pick up and drop off.
Uhaul has had the worst customer service, regional management, and traffic management. Will do my best to dissuade anyone from using uhaul in the future. I have tried to talk with Jorge and Will in the Boston area but no response other than "we can't do anything".