I arrived at the confirmed site per my reservation, prepaid, COVID cleared, and checked in. Upon arriving, the owner told me I wasn't in his system and my trailer was 30 minutes away at a facility that had ONE guy who had let all his help go and didn't know how to work your software. Painful. that was the 12th at 1PM- you sent me a text at almost 6PM (5 hours after I'd picked it up) telling me of the new location. ??? Horrible experience.Christopher C.
Moving Truck Rental in Alabaster, AL at VRS
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Alabaster, AL 35007
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4 Average Customer Rating
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Well when i picked up the truck is it was all the way on E. I paid in total $103 for the small truck. Was told as long as i don't go over the 100 miles that i was charged for it should be only $80..that was a lie..not to mention the i put $15 bucks in the tank and it still had more gas in it than when i originally pick it up...also the cab of the truck was pretty filthy.RaTez J.
Above comments. Otherwise- Uhaul had always treated me very fairly and I will continue to use them. They could put better effort in cleaning the vehicle before you drive away and maintain it betterMARGARET E.
Very cramped parking lot in a sketchy area of town. The key box was not easy to find.Caleb W.
The reservation process was a total bad experience. My pickup location was changed 5 times in a span of a day which had me going 50 RT out of my way and delayed my move departure time.Jason R.