The day I was at Santiam U-Haul the rental options were very limited. My selection was between two vehicles, a small truck and a large truck. I chose the small truck. I would have preferred a van or small enclosed trailer, but they were not available. I would suggest that you call ahead to find out if they have what you want. Chris, the store attendant was courteous, knowledgeable and efficient with the computer order and pleasant to talk to. The total rental process took less than 10 minutes. The small truck I rented had 48 000 miles on it but looked new inside and out. It rode great and was not intimidating to drive around town or in fairly heavy I-5 traffic.
James H.
Moving Truck Rental in Albany, OR at Albany Helping Hands
(Concessionnaire U-Haul dans le voisinage)
5150 Santiam Hwy
Albany,
OR
97321
Services dans cet établissement :
Pour nous contacter
5150 Santiam HwyAlbany, OR 97321
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 4h30 pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Albany, OR 97321
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
-
Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
-
Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
-
Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
-
Trucks for Sale
We have the largest selection in the industry!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
Very helpful. Our original reservation was in Lebanon and would never go back. Reserved the trailer 30 days in advance, called 3 days before to confirm and on day of pick up was told the trailer was not available and he could not get anything we were out of luck. Called the albany location and he helped us immediately
Steohen J.- Rating:
- 3.0
Make sure equipment rented is in the truck
CLIFFORD N.- Rating:
- 5.0
Nothing employee was excellent
JESS T.- Rating:
- 2.0
very rude and unwelcoming.
Travis T.- Rating:
- 5.0
The tire strap on one side was very short. Luckily we were towing a car with 15†wheels or it would not have worked.
TROY B.- Rating:
- 3.0
It is a bit difficult to find the location. It takes usually 20-30 minutes to pick up the trailer.
Michael B.- Rating:
- 5.0
Thank you always great help when renting at this location!!!
Luis C.- Rating:
- 2.0
Internet shows 24/7 dropoff but I was unable to do so. There was a chain locked at the driveway. Ended up driving 30 extra miles back home when unsure where to go and coordinating ride share. It was frustrating! I returned the next day on lunch break.
PHILIP B.- Rating:
- 5.0
Every thing was perfect and a very nice pleasant young man named Chris was helpful with any questions
emily B.- Rating:
- 5.0
It was an okay experience but the guy that did my paperwork seemed kinda rood but it's ok
Andrew W.- Rating:
- 4.0
throw away your computer system..trying to upload DL for early check in is a waste of time... I have better things to do with my time... This has been an ongoing problem over the years and its a bit tiresome. in this day and age.
BRITTON J.- Rating:
- 5.0
Amazing customer service. Prompt and very friendly. Very easy to navigate yard.
Steven P.- Rating:
- 5.0
I was very very happy with my experience. The gentleman that waited on me was very nice and explained everything to me so I would know what I needed to do. I will definitely come back to this location if I need to rent another moving truck.
Dorothy P.- Rating:
- 5.0
Trailer turn in was easy. Office area was a mess due to being remodeled. Will most likely look great when they're done.
HANFERD M.- Rating:
- 1.0
Both my girlfriend and I called multiple times through the day prior to pick up and on pick up day. The guy out there never answers his phone and there is know option for voice mail. When we finally connected he informed me that I never called and he had his phone on him at all times. After being very annoyed, I just decided to drop it and let him be right on the matter. lol. When my girlfriend went out to pick up the truck she could not find anyone at the U-Haul site for about 10 minutes. When she went back to the officers had returned. He must have not realized she was there because she could here the sound of a porno coming from the device he was on. Not sure if it was a phone or not. She felt extremely uncomfortable at the site and said the nan was very creepy.
john V.- Rating:
- 5.0
Agent was polite and worked through check out and return efficiently
Cary B.- Rating:
- 2.0
We had to wait 40 minutes for the person working at the store to get back so he could inspect the truck as there was no one else to help out.
jacob T.- Rating:
- 5.0
Given very professional service - nice people to work with - we will use again for sure!! TY!!
Mark M.- Rating:
- 5.0
Went out of his way to help with directions as to where I was going. Great customer service.
Shirley M.- Rating:
- 1.0
Was charged for an extra day for no reason was at return location @ 815 am as I was told and the location didn't even open til 9am and then I see they didn't even check my truck in til after 4pm. Also went straight from albany to eugene will no other driving around so the 90+ miles is BS
Devin M.- Rating:
- 3.0
When I booked this location to return it said I could return 24 hours and my husband and I get there around 7pm to take the truck back and the gate it closed and locked so we had to get up early and return the truck at 9am (the time the truck was due) because they were opening the gate at 9am. Very annoying to drive there and then drive back home without being able to drop it off.
Olmo A.- Rating:
- 5.0
Chris was a big help
Joe D.- Rating:
- 5.0
I will never rent a u- haul again
Rex L.- Rating:
- 4.0
Two things..... 1 When I returned he stated that I didn't fill the tank to the same level I got...which was not true. You got extra from me. I am thankful I had my paperwork from Smokeworld to prove it. 2. I thought it was nice that due to logistics I got a bigger vehicle at no charge.
Patrice S.