Vendor had to use an old clunky laptop to go through the process - spent far more time waiting on the computer than would be normalSEAN G.
Moving Truck Rental in Albany, OR at South Albany Shell
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Albany, OR 97322
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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This was probably the dirtiest U-Haul truck I have ever rented. The outside was dingy. The pull-out ramp was very dusty and dirty. The dashboard has soft drink splatter in many places. There were candy bar wrappers on the floor. U-Haul usually maintains pretty decent standards but something slipped this time.Don H.
Julio on hwy 34 offered a deal if we took it further out of our way we would get an additional day and more miles. Later in the day we recieved a call asking us to take it further and we would get even more miles, however her screen didn't show what Julio had said to us. We rented truck at 11am it was scheduled to be back next day at 10am. The floor of the truck was black making my items nasty, and the inside was covered in ash from the fires weeks ago. We did do uhaul the favor by returning it way out of our way costing us more fuel and getting no further discount.Joshua P.
Francine was amazing. She was fast friendly and the epitome of customer service. If there is one reason I would rent from this place again it would be Francine.Rilee W.
You can improve your pricing. I think it's terrible you charge for miles (.99) plus the $19.95 plus gas. Such a scam. I DO NOT RECOMMEND UHAUL!!!!!!!!Tabitha N.
Car was very dusty and dirtyOystein H.
Very fast and helpfulAMANDA H.
Great customer service!francine U.
This location is no where near Jefferson OR. Where we were needing the truck. When you are moving and on a schedule you don't want to chase a truck down a total of 34 miles around trip.DAVID B.
Uhaul switches are pick up and moved the time to later than we scheduled. Upon pick up the truck was filled with cigarette butts and sticky liquid all over the seat. It was dirty and stunk! The back had a kids drink box and wrappers. Then the dolly we rented wasn't there and we had to drive to another location to get one. This experience was not a good one! Then I didn't learn and rented a storage unit and in that two months my stuff got Ruined by mice. Poop and pee everything all over the stuff we were storing as we sold our house. I don't recommend U-Haul for any needs. I paid to ruin my stuff, I'm very frustrated that I saved this stuff for my new home and it's so dirty I don't want to bring it in.Ashley S.
Took about 30 minutes to pick up. Reserved online, but still had to do everything again there. Price online quoted $10 less. Didn't like the surprise of paying more!roger E.
helpful and friendly staff!I believe I was charged more than I was originally quoted for on the auto transport, which is disappointingbuzz B.
was very kind and helpful. Then you wanted us to drop it off further north of our destination. NOT! We dropped at the Shell Station on Hwy 34 in Albany OR because that was on our way home. I got a call on Monday wonderiing why we hadn't dropped it off yet! Wow, it was supposed to be recorded on line when we dropped it. Go figure!Sandy T.
The person Ernie was very rude, he instructed my son to take pic of gas gadge, my son got in car thinking it was for our record, Ernie started yelling at him and said he was wasting his fucking time, my son did not know to take pic into store and show other guy, when I confronted him he yelled at me and said to go, ahead and tell his boss, he was so rude the other worker had to tell him to stop, worst customer service I have ever experiencedCarol B.
First off, the location and its employees were great. They were adament about helping me no matter what. Even when Uhaul's payment process took 2 hours. They kept trying and eventually I was on my way with a car dolley. The Uhaul website however, refused to acknowledge that my â€˜72 Lincoln would pull another car, which caused this whole fiasco. After a few calls to Uhaul, we finally got everything worked out. The Uhaul employees were great. Might want to work on your website, though.Cody C.
Rougg start but great finishTAMMIE R.
No I would not recommend this to a friend bathroom is absolutely hideous there are pictures if I could attach them I'll try. Looks like I don't see a way to attach the pictures however if you respond to my email and you must have that then I can attach those to a different email I recommend a complete tear out of the facilities restroom and a complete do-over. Whoever did him the first time didn't do a couple of things correctly and no one cleans them they're filthy they're awful and they're deterioratedDale R.
The original place I was to bring the trailer was disrespectful and condescending once he asked where I was bringing the trailer from - which I told him was from CaliforniaJULIENE Christe L.
First of all, I have rented u-Hauls so many times over the years and was never charged additional fees if I returned a little late. This place charged me an entire additional day even though I had it only 2 additional hours. Then, since I took the safe tow insurance, I was also charged this twice even though. like I said, I did not have the truck a second day. What was supposed to cost me $132, cost me $200. I will never rent from this location again.Susan S.
They had zero supplies like maybe a adapter. You all have the 4 pronged wiring system. Besides that....good.
They did not have truck ready. They didn't have vehicle inspected. We had to wait for everything to get done for over an hour. Then they forgot to put our dolley in the truck and had to go back for it.ron S.
I'm not sure how to improve service, truck was clean. Polite, friendly and helpful employees helped make this difficult task of moving easier. Thank you.GAIL B.
I was unhappy because I had it 9 hours and was charged for another day. I was told they couldn't do anything about itMICHAEL G.
The drop off location I was sent to was closed and the gates were locked.camas M.
After using the trailer we noticed it was missing the bolt to keep the pin on. The whole thing could have fallen apart on us! Also, when the person helping us was moving a truck out of the way she backed it right into another truck... also took over 30 minutes to run the card and get the truck moved so we could get hooked up.lauren Z.