Check in was a pain. Little to no direction on how to get keys. Eventually, after searching and reaching out to corporate i got it figured out. Rental olace wasnt open and there was no answer when i called. If there werebdirections on voicemail to help getbchecknin started that would be a huge help. Finding location was a bit difficult but not to bad. Truck was low on gas. And return was the absolute worst. Links didn't work and it kept starting me over. Will not be using mobile check in again.
Leigh Z.
RC Accounting 2
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services dans cet établissement :
One-Way and In-Town® Rentals in Albuquerque, NM 87109
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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No people present and only very small 'uhaul' sign on the door. Returning the truck is very easy once we found the location but absence of conspicuous sign made us drive around a bunch trying to identify where to leave the truck.
Joshua B.It was so complicated checking in. I had to pay twice and we still got a receipt that said zero dollars. I need a receipt that reflects the actual amount spent.
Ted S.I was not with my son when he dropped off the truck. I realize you have a shortage of trucks because you've leased your main fleet to delivery companies. That's no excuse for the abysmal customer service surrounding our pick up. This is the third one way rental I have made with your company in 18 months. I'm fairly sure it will be my last.
Jacqueline B.I chose a different location but was routed here. I never got a call back, so I had no instructions other than those online which were not site specific. the parking area was not well marked, narrow and next to a dumpster. The location was clean and had plenty of visibility and that felt good. I would still use this drop site again in the future.
ERIK P.