More professionalismdestiney J.
Moving Truck Rental in Alexandria, LA at Rodneys Rapid Tune Auto Station
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Alexandria, LA 71301
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 4h pm
- Sam - dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Alexandria, LA 71301
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
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Nothing pull up call number on the door he will be there in 5mins max good guy! Thanks for the rentals sir.Justin C.
Truck floor was greasy. I had to mop it twice before we could load it.CHAD P.
First of all we called early enough to make sure we had a truck. We set it up for 7:00 am pick up. We assumed it was at the big store on McArthur in Alexandria,La. (Our fault it wasn't that location). They explained it was at another location and told us how to get there. When we got there, no one was there and the store was closed. it was 7:45 by then. We called the number on the window that said if there is a problem call him. We did. He was very rude and said he tried to call and text us that he didn't open until 10:00 am. We were a little mad at that time and upset with him because he said if we wanted the truck we would have to come back at 10:00. Words were exchanged and he hung up on us! We live about 30 miles from Alexandria and had movers coming to load the truck at 9:00. In the end UHaul mad it right with us and we got a truck by 9:30 am and we were on our way. The lady at the McArthur store was awesome! She helped us out a bunch!Ronald P.
Employee who helped me with getting the truck was late to arrive to meet me. Then after he arrived he received a personal call on his cellphone. He took his call, ignoring me, and finished his conversation before helping me.Donna B.
When I asked about a military discount, I was told that it was only available in the Leesville, LA near Fort Polk! As a retired Marine Corps Officer this was very insulting to my service to my country and shocking coming from the U-Haul company.Mike C.
Great customer serviceLeo C.
I would like to see a tongue Jack added to the trailers, the tongue could be pretty heavy for an elderly person trying to hook and unhook from vehicletim B.
The 10 ft truck sounded as if the transmission was slipping. The string/pulley on the door in back was broken as well. The movers had to adjust it several times. The air conditioning was amazing. The Uhaul representative provided excellent service. Our time at the desk was quick and easy. That helped facilitate the start of a great day. We appreciate you.Cheron H.
The man that help me was very nice when I pick the truck up and dropped it off thanksLinda W.
Damaged tow dolly. Passenger side finder was damaged and same side break light did not work. Damaged finder was not noted on rental contract. Ensure the equipment is not damaged, safe and fully functional prior to rental.Joseph H.
My rental was transferred to this location and the experience was a negative one, I would not recommend having to deal with this location. I began at the main U-Haul location in Alexandria, La. they were extremely helpful (Jessica) kind and courteous.Phil C.
No one was there at scheduled time to pick up uHaul. No one answered the phone. We had to wait for 30 min. In the meantime, we got in touch with customer service whose only solution was to send us to a different pickup location 30 min away! We were disconnected on the line and they didn't even bother calling us back for well over an hour. Once the Rep at the original location finally showed up, he wasn't even apologetic. Very dissatisfied.Tim E.
made me go back to location after I left multiple times telling me truck was not clean enough and asked to wash truckSean B.
Rodney was super nice!Jeffrey H.
In the future it would be helpful if the customer knows the drop off location in advance. I had the address where I needed to leave the truck but wasn't given the i address. I was told to call once I got there.jessica B.
Dropped off trailer and worker/manager was too busy talking with a person out in his pickup truck to help or even give clear instructions beyond where to park the trailer. I ended-up unhooking the trailer myself, and stood around in office before he lolly-gagged, sauntered in to tell me "I got you covered, an email receipt will be sent to you." So, we left with no paperwork indicating the trailer had been received clean, without damages, etc. Extremely poor service and would recommend UHaul to discontinue this location as a service center.Kendal H.
The truck didn't run very well. It was having a hard time shifting gears! I think it sucks that they charged me over $35 dollars for cleaning!!! I only had the truck for about 3 hours! We brought it back just as we picked it up so I do not k ow why they charges me $ over $35 dollars to clean it and it says nothing about that charge when u rent it!!!Kristi W.
The truck was dirty and the man was trying to charge me extra because my reservation was moved to his location!!! He wasn't even ready for me even though I made reservation 2weeks in advance. This was the worst uhaul experience I have ever had. Everyone I dealt with from uhaul was rude, tried to over charge me and made me feel unwelcome.Danyelle G.
Rodney was very helpful and professional.geneva M.
Everything was very friendly and efficient. I was very happy and satisfied.Margaret M.
Service was great and Rep was very helpful!RICHARD P.
Very friendly and professionalwayne F.
It was my understanding that a dolly would be provided with the truck, but it was not.Jan S.
Friendly service and helpful staffASHLEY F.