I have to say my experience was very disappointing. There was no one there to greet me at the location, so I had to do the self pick up. There were issues with the website and I was on the phone with customer service for over 45 minutes until I was finally able to access the truck. On top of that, there was no furniture dolly in the truck which I specifically paid extra for. I will not be recommending this location or U-Haul services in the future.
Jacqueline Lendvai
Alhambra Smog Center
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Alhambra, CA 91801
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Jordan SingletonGood location. Check-out and return were efficient and Moses was very friendly!
Kathy MartinezHad no problems person behind the counter was polite and helpful.
Domingo RolliceLocation is small, but the customer service is superb. I hate that I didn't get the attendant's name, but he was sooo helpful and provided me one of the best customer service I've ever experienced. I don't think he was a Uhaul employee, he worked for the shop and may have been a contractor. However, a great rep nonetheless. Give this man a raise!
Louis Arevalo