The WiFi was intermittent so checking in was difficult. The 24/7 service was Too complicated. I didn't get a contract with gas gage reading. Vehicular unfamiliar and difficult to operate without instruction ie. where is gas tank.Victoria W.
Moving Truck Rental in Anderson, IN at 53rd Street Secure Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Anderson, IN 46013
Services dans cet établissement :
- Lun - ven : 10h am à 5h30 pm
- Sam : 9h30 am à 1h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Anderson, IN 46013
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great stireWilliam H.
Maby non grumpy at tje front desk.JENNIFER L.
Manager was very rude and unprofessional.ASHLEY T.
I was rented a vehicle that did not have a drivers side windsheild wiper! In the interest of saving my valuable time i went to the nearest auto parts store and bought one. $10.69 is what i spent but they refused to reimburse me. Never again!James C.
Worst customer experience ever !!! If I where a boss I would be embarrassed having people like that work for me. Both gentlemen and women where very very rude. The lady was so rude I moved away from her. She even laughed at me when I tried to pay with cash app card. Which took almost an hour to collect my Payment. I had an appointment to pick up a uhaul at 4:45pm. When I arrived the truck or needed information was not ready. Didn't know how to take my payment. Meaning I did not get keys until 5:30pm. Then was charged for brining it back at 5:30 ( 24 hours from when I left the parking lot with the Uhaul) because my paper work had my original pick up date. They should have changed my drop off time since it was on them.JANESSA W.
On the van it said rental was $19.95 It cost me over $72.00 to rent the van for less than 6 hours and less than 30 miles of use. The van had a low tire pressure light onDANNY H.
1) Do not charge $3.50 for a gallon of gas when the local rate is $2.25. That's really price gouging. 2) I received a call from Uhaul at 9pm saying my truck was late. I had returned it by 4:30pm.Michelle B.
As was always Uhaul Trucks are very handy. I booked (at Satterfield Rd, Anderson IN) online 15 footer Truck for 1 day which was $29, but when I came to pick it up that Lady tried to sell it to me for $59 plus $29 for what ever. She said that that's the price and NO arguments either you take Truck or you hit the road, I called to Uhaul-800 number and they dissolved the problem. and again thank you Uhaul customer services.ALEXANDR V.
The appliance dolly I rented was not with the truck. I had to come back after the store opened to get one.Stephanie B.
My truck staled 2 times while I was at a light.Scott Z.
Overall it was good but when it was time to get my money back of the remainder they didn't and I'm really let down by that judging on I really needed itNinoska M.
When I turned in the key I was told my deposit would be sent to me in the mail. I needed that deposit back that day. Now I have to wait nearly a week before I get the refund and also it will be hard to cash the check since my driver's license is from another city. Bad way to run a businessJERRY S.
No cash? No debit? Shame.Ronald C.
Everything was excellent!!!Alain M.
There was low tire light on when I picked up the van. This location was unable to help me put air in tire. Called U-haul and they fixed problem. Thank you.Curtis P.
The one thing I was not a fan of is having to take the van back to the original location and not the city I moved my daughter to. I was not happy to learn about that when I picked up the van. This cost me double miles driving it back to the original location. There should be some type fine print to tell me this before I reserve the van. The other thing when I booked it online and I wanted to pick up the van at 8am and not 10am when they opened! It would've been valuable to know this when I was reserving van online., but other than that it was a good experience.Brian M.
More truck optionsLareesa M.
The rental was supposed to be $19.95. I was charged $29.95. I literally went 3 miles and was charged $10,50 gas charge. The staff were both extremely rude. Believe me. I will never recommend this facility for anything... not even to pick up dog poop. Horrible experience!!!!!Jeanne C.
Very friendly & helpful. Quick & easy rental/return. Will definitely rent again if needed.Angela S.
I was supposed to get a truck from another location but an employee took the key home for the truck I was supposed to have so I had to go to this location. Thankfully they had one.Brad S.
Very friendly and proffessional personnellRegina C.
They knew I needed an appliance dolly, but when I arrived the first thing she said was â€œWe don't have an appliance dolly â€œ. She gave me the address of another uhaul location and I had to go get it there. They should have done that for me before I arrived. That made me an hour late getting started, which turned out to be a big deal later. A heads-up phone call would have helped.Bruce T.
The manager was friendly and very helpful. He went over everything so I knew exactly what to expect and the rental process was easy. I would definitely go back to this location for future rental needs.Jane D.