First off, it took over THIRTY FIVE MINUTES to even get the keys the truck.. they kept making us upload the license that we did about 4 times until we finally got the keys. Tried doing the self check in but that is never actually self check in because they always make you go to the cashier anyways so this time I just went inside.. big mistake. Second, the truck was never cleaned when i received it. There was a steak knife in the side door, trash, water bottles and a bunch of miscellaneous junk in the cup holders… whatever. Then, we always always always take pictures of the mileage and gas, didn't realize this time in the picture it said "phone" where the mileage should be displayed. Upon returning we were charged for miles WE DID NOT DRIVE… I will never ever use uhaul again. Customer service was absolutely no help.
Jason Depina
Neep Qwik
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Tampa, FL 33607
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