I feel it was overpriced.Steven L.
Moving Truck Rental in Appleton, WI at Good To Go Shell
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Appleton, WI 54914
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Retour client 24 heures
One-Way and In-Town Local Rentals in Appleton, WI 54914
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I think the fuel should always be full when customer drops it off.julie S.
Clerk had me step aside to help another person buy lottery tickets.Kari C.
I put in 24 miles on u haul and got charged for 127 miles.ABDUL R.
I was directed to this location by you and it was not the drop off I had picked in my online registration. Location was not well lit and was not clean or organized at all. Did not feel safe getting out of the truck to take all the pictures you requested.Michael T.
The person I dropped the truck off to didn't ask he told me I needed to go get a picture of the fuel level and miles. Then when I came back in with the picture. He just wrote them down on a piece of paper. And just starred at me. Me like I was supposed to know what the next step was. Then i just got the statement we're good.Bernard C.
Make sure there is oil in truck. Se had to put 3 quarts in it because there was none on dipstick and if qe didn't it would have blown engine. Back of truck was full or broken glass and had to clean that first. Wasn't real satisfied that no different be serviced the truck before we used it. All that takes extra time away from movinhBrenda R.
The steering was bad, like it needs a alignment. 5he drivers side door doesn't close properly, I had to slam the door to close it.Penny G.
When I arrived to the station and completed my pre-check in online, I went into the store to grab my key and the guy behind the counter wouldn't give me the key. He said I wasn't in the system, but I was showing him my confirmation he still wouldn't give me the key and was rude about. He told me he would call the Uhaul representative, but didn't do anything to get my a new van. I then had to all Uhaul myself and talk to someone to get a van and key. This process took an hour, and my van switched. Once returning the vehicle, the pre-gas receipt was wrong, and I am now getting charged for gas that I did not use. Overall, I am very unhappy with my experience.Felicia R.
These people not only couldn't care less about your reservation they later bill for things you didn't even get. This is not the place to go. I rent fairly frequently and this place lace is a scam. I'm 58 year old business owner. Trust me, not them.WILLIAM O.
Absolutely terrible! Picked to do electronic check in but still ended up having to go in to pick up key. Person working had no idea how to get into computer system to look up reservation. Waited 20 minutes while he video called someone else for assistance and after trying for 20 minutes, he gave up and handed the phone to me and told me I would have to get on the computer to figure it out myself. Got myself checked in, got my key, and realized the truck I was assigned to was not only parked in by another truck, but buried in snow. Had to clean both trucks by myself while going through snow almost to my knees. There should've at least been a path to the trucks that was shoveled!!Laura A.
Entire process was a joke. At least they had the truck and it was a local move. Hard to understand/ hear them from behind their counter with plexiglass/mask/store noises. They never even went out to the truck. Told me to take a picture when I left, then when I got back. Cab was dirty/had trash in it. Container had dolly and blankets strewn about and was clearly not checked in since I did not rent these... Glad that's important with covid... Truck cannot drive over 60 mph without violent shaking/death wobble(not their fault but needs tire work/alignment probably). Return the truck, fill with gas from their station to above where it was when I dropped it off. Showed her the photos, she takes my phone behind the counter then argues with me that the system shows it left with full gas tank... despite my photo showing it was at 3/4. Photos clearly show it had more gas than when I got it. She finally ended it with if there is a problem they will call me. Zero effort on their part.Jared K.
completely unorganized and terrible experience.andy W.
The tank was only 3/4 full and the back of the truck had charcoal from a grill spilled all over. It took 20 minutes to clean up before I could put my household items inside.Ken K.
Not good customer service no live pplNORA L.
The location itself was fine. The time it took for both pickup and return was excessive. By reserving and entering all of my data online, I had hoped to make the pickup quicker. I was wrong.Thomas T.
Do NOT do the 24/7 choice..and do NOT go the Vrooom in Kimberly. Get more reps in on a Sunday in the Uhaul office..I was on hold for 40 minutesGary W.
I am unhappy that I was charged for 2 days of use of the truck when I returned it after less than 24 hours of use. I had underestimated when I was going to return it.Jason S.
Dont use the app or website. These guys at shell had me in a uhaul in 10 minutes but the app needed me to jump through hoops until I gave up.Rob S.
I rented a 15' uhaul and when I picked it up the gas gauge read almost full but not quite full. It also stunk intensely of stale cigarette smoke. After getting about 60 miles away I had to stop and put air in the tires. In the two days I had the truck it died on me four times in the middle of traffic. This was the worst rental experience I've ever had. Would not recommend.Scott B.
Easy and convenienceJACQUELINE M.
Tow dolly had taillight that was out and chain was damaged. Ended up returning for another reason and was charged anyway for the rental.Matthew S.
The owner refused to do walk around for the vehicle which had undocumented damage. The receiving location wanted to charge us for it. Fortunately we had taken pictures prior to leaving the pick up location.Thomas J.
The location was fine and the clerk was very kind. But my pick up experience was not good. I reserved a 10' truck online through the website got to the location and they didn't have me in their system and didn't even have 10' trucks available. After waiting on hold I got tossed around with customer service with UHaul and they told me they scheduled me at a different location which was not reflected in my order details or anything when I went to the Mobil pick up. They gave me a 15' truck at not extra charge. But the clerk still didn't have me in the system. I don't know what was done but he gave me keys to a truck. It wasted about 45 minutes of my time. I will think twice before using uhaul again.Tyler W.
I wasn't told that I had to bring it back. The tank was not full when I got it, but I was supposed to fill it up? Which I was also not told. Then I got slapped with a bunch of fees? Not a good businessdavid C.