All greatSAMUEL G.
Moving Truck Rental in Arlington, TX at Adams Feed Store & More
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Arlington, TX 76016
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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Quick and easy!!!LUIS S.
Great service and friendly staff.MIGUEL M.
The sales person was very helpful in showing me how to register using my cell phone.ORA W.
I rented a 10 foot truck from this location. Upon returning the truck, I noticed there was a $14 charge for safemove, which I told her I didn't want. She, Angela Seaton, according to the paperwork, told the customer behind me, a female, that I have to wait because U-haul customers are not priority. I told her if that's the case, then she need to terminate her contract with U-Haul. The lady that cut me in line felt bad because she saw how I was treated by Angela. She also declined to cut me in line and said she will wait, but Angela told her I am low priority and not her primary business. Angela rung up all the feed store customers first because closing out my contract. Whether I was a feed store customer or not, you should never treat a person like that. Very horrible experience.Damon C.
App check in process was very simple.Michelle B.
The check in tome took about 30 minutes, it would have been good to have had a heads up that it would take that long. Also, I paid for furniture pads and a dolly that was not in the truck so I was charged for things I did not get.Allison N.
Hard to figure out how to use phone pick upRobert K.
Give directions on how to adjust the side view mirrors. The location was not open when I left. This was very unsafe to drive 200 miles.Pamela P.
You guys were a good team and good customer service keep it upWILLIE S.
It took a while to get to the counter as someone was in front of us. This was fine as obviously they were there first, but only one person could check in/out so we waited an extra half hour which in Texas in June makes for a hot day. The service was great though. Two young men got us hooked up and unhooked. We did have to wait for confirmation on return of equipment, but receipt was sent promptly by email as promised, so all went very well!CHARLES LARRY M.
We arrived a little early and didn't go in until the store opened. When we went in, I introduced myself, and in return her response was "You're just going to have to wait". We waited for 20 minutes past our pickup time before she acknowledged us. We then had to wait more than an hour past our scheduled pickup time to get the moving blankets and dollys. The location was VERY dirty. The owner had her dog chained up inside the store and it popped in the walk way next to the front counter. Employees and customers simply stepped over it. Overall, the store was filthy and their customer service was awful.Steven A.
Have better trucks, the last truck we rented, the back of the truck was slanted to the right.Rachell F.
Better Signage. Maybe no dogs at the register even though the dog was quiet and non threatening.Duan M.
The lady customer Service was awful didn't want to answer none of my questions kept having a bad attitude all the time and when I told her I have paid for a dolly and was t there she told me that was not her problem and to call uahulMonica R.
The truck was dirty when I got it, I took pictures, and uploaded them to you guys. Why am I being charged.Patrick F.
This location was excellent. The only thing I would change is with online check-in. Work out a way to automate a message to the customer when one of the secondary forms of identity verification doesn't go through so we are not just waiting and waiting with no communication as to what's going on.Carrie C.
Mobile process is quite easy but not seamless. Staff inside the feed store are quite busy to help. I felt stupid. It took me 15 minites to realize that I need to retrieve the key from the Feed Store. The feed store staff kept telling us you can get the key .... but where!!! Very non chalant. The feed store staff are quite nonchalant and condecending. This is just a personal experience.Hai N.
Great service; fast and friendly.Donald P.
People professional and friendly. Seamless transactions !!! Would use again in a heartbeat. :)KAREN M.
No reply. Our experience was fine. Blessings to all.Barbara J.
Just a drop off so not much inter-action there. No problems incurred in the process. All went well.Jesse M.
Angela was very helpful. Thank you!Amy S.
They have a bad guy called jay he insulted me. When I was telling him and her manger about the pick up rules because it was really my first time and he started saying bad words for me really bad peoples and I cannot suggest this place ever to any bodyMedhat S.
Store personnel were very rude. They need to work on their customer service. The truck cab was dirty but I was instructed to bring it back clean. I was overcharged $20 on my final bill. I will not use this location again.Suzanne P.