I returned the trailer a day early and was charged for an additional date
Kira F.
Now Bargain Outlet
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Atlanta, GA 30318
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 2,5 - Cote moyenne des clients
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No one was there late in the afternoon on a Thursday. The signage was poor. I had to off load the trailer by myself, which was a challenge since I'm a small, 60-year old lady. The entrance to the lot to leave the trailer has huge pot holes and a large rock I had to steer around. I had to leave the trailer in the middle of the drive in that lot since no one was there to help me push it out of the way.
Patricia G.We tried calling throughout the weekday we returned to arrange drop off but only got a voicemail recording talking about how the location was in the hood at the Chevron station. There were three other uhauls ( a truck, a van and a trailer) at the listed location but no person there to check us in. I made a phone call to UHaul before leaving the trailer at the drop off point listed. He authorized me to leave the equipment and call the next day. I called UHaul the next day to make sure that the trailer was checked in, but it hadn't been. Then I received a notification telling me that I was late in returning my rental. Finally I spoke to someone who said that they would look into the problem further and file a report for us. Shortly afterwards the person in charge of check in called and said they would look into it. I am still waiting to hear back. :(
AnneMarie D.guy was not at location had to wait and didn't have anything showing he was a uhaul rep. not a clean pick up location
kenneth W.Would like to be contacted by corporate please.
Amaris D.