Originally scheduled pickup at a different location, which was then changed without notification. Truck had half the amount of blankets requestedSCOTT M.
Moving Truck Rental in Atlanta, GA at Pleasantdale Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Atlanta, GA 30340
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h30 pm
- Sam : 9h am à 3h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Atlanta, GA 30340
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Excellent service, clean truck, tip top maintenance on the truck, truck responded well and was tuned, efficient, and in excellent working order. All lights and blinkers appeared to be in good working order. Truck was clean as a whistle on the inside and in the cargo area. No complaints.JOHN B.
The owner was terrific. He called upon me picking up my truck. And made sure the mobile process of picking up my truck was smooth. The day I went to pick up my truck, the women sitting at the counter that day WAS NOT HELPFUL. Initially when I can came in she was on a personal call on her cellphone. I understand multitasking, although she wasn't paying attention to me at all. She was much more invested in her conversation about getting lower mortgage payments. She was whispering to me as if I was interrupting her conversation. Once in the truck is smells, and is filled with dirt. My request for 2 dollys were not in my truck also. Upon returning the truck the same women from earlier was rude. I asked her about the Uhaul app, needing some assistance simply because the app instructed me to talk to actual clerk. She responded that she was not going to help, and I can call the uhaul number for further assistance. I'll be taking my business elsewhere. She was not helpful very unprofessional. Horrible experienceVernesa W.
You are just okay for me.KAMAL M.
more hours on weekends so customer will not be charged twice as much .. my situation was like .. yikes pretty pricy compared to the first rental experience I had a week ago ðŸ˜šFe A.
The customer service lady at the store was absolutely fantastic. Super friendly, super helpful and answered all my questions and more. I could not recommend them enough.Brandon A.
The lady at the Uhaul Pleasantdale Road was very lazy, did not get up from her seat to show me where the truck was. The other lady that received the keys stopped me by the door told me I can't enter without a mask. Deceiving I will not go back to that location, ever again.INGRID V.
ALL MY EXPECTATIONS WAS MET... THE LADY WAS KIND AND VERY HELPFUL AND KNOWLEDGEABLE... SHE MADE MY PROCESS MOVE SMOOTH AND SWIFTLY... SHE EXPLAINED EVERYTHING... I WOULD DEFINITELY RECOMMEND AND REUSE IN THE FUTURE... THANK YOUAllan L.
The lady who helped me was great but we felt the equipment was worn and in not great condition and was not very clean.Karlina D.
Andy was amazing to work with --she completely went above and beyond the call of duty for me. BIG thank you for all your help!Leigh B.
My experience making my reservation with Uhaul was great. The staff were friendly and helpful. The inside cabin of the truck had not been cleaned in sometime. The steering wheel, dashboard, floorboards, consoles, and windshield all needed to be cleaned. This was the first time that I've rented a Uhaul truck with this level of grime, dust, and dirt. I am especially concerned considering the current COVID-19 pandemic and the level of cleanliness not being implemented by Uhaul. During these times standard protocol should be a thorough inside cleaning after each renter. I only needed the truck for a couple hours and I washed and sanitized my hands frequently.TURCINA M.
THE SERVICES WAS VERY GREAT. GREAT CUSTOMER SERVICES BY THE CLERK ON DUTY. SHE SMILE , SHE WAS VERY KNOWLEDGEABLE OF HER PRODUCT. SHE DID A GREAT JOB.patrick K.
Tener mÃ¡s disponibilidad de vehÃculos es servicio es buenojose R.
The affordability and accessibility made this experience so much better than the competition. The self pick up/drop-off through the website was very convenient since I needed a rental truck during times the office was closed. I underestimated how much time I would need and was able to extend my reservation after a friendly and quick call with a representative. I spent less than anticipated and had a smooth experience. This was awesome, I will definitely be using U-Haul again.Stephanie J.
The lady that works at this location should take a customer service course NOT class, COURSE. Walked in for on-line reservation, told me to complete the reservation on my phone, during the process the app errored out and said my phone number was already being used. If formed the LADY of this message and she said, NO! not aware! no lets try another option, NOTHING! piss poor service.Keith S.
The only thing wrong was the a/c wasn't workingJoseph M.
This location is great!!Leslie C.
I arrived just before 3:00 in the afternoon. Everyone was getting ready to leave. This is they have no time to help me. I set my car for 45 minutes completing all of the additional information after I'd already done the online free checking stuff. I mean it's all fine but so many pictures then had to be taken and submitted. And information I to be submitted not once have twice. I submitted the driver's license front and back. And then it input by hand the driver's license number drivers name driver's birthday and so on. Then on down the page I was told we had to take a front picture and the back picture again and surveyed all the information again in order to verify. I mean it gets a little silly doesn't. The truck was great. The price was decent. But the preliminary information gathering with tedious and time consuming. I will remember that a long timeTornike G.
I am not too happy because my account was double chargedAbimBola F.
All four ladies at this location were excellent! They provided great customer service and went above and beyond to accommodate our needs. I would absolutely recommend this location. Thank you!Kiana W.
The customer service was great. I will not go anywhere else besides this location for my rental and storage needs. IJada P.
Was initially charged for an extra day when I dropped the truck back off after close. Definitely did not agree with charges CalculatedThis was rectifiedXavier J.
The Uhaul smelled terrible. But overall it was a decent experience.Chenalynn F.