The guy that rented me the vehicle was difficult and rude. He was not an employee of the establishment but a Uhaul employee.
Margaret D
Prospector Smoke & Vape
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Auburn, CA 95603
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 2,0 - Cote moyenne des clients
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I made the mistake of not taking note of original miles on the truck. We traveled LESS than the allocated miles -- and your company charged us for 25 EXTRA miles -- a charge of $25. I will NEVER use UHAUL again and I will share this negative (but learning!) experience with everyone I can.
Karen MThis location needs to follow the instructions in the videos. And there can't be just one person who knows all. I did everything with my phone, but afterward, it took over an hour to get the keys to the truck. Terrible experience.
Jason EThe people at this location doesn't speak English well & took a long time. The 20' truck had very poor breaks, meet to be checked! Was supposed to get an appliance Dolly in the 15' truck, didn't get one.
Katie HI was charged for an upgrade I did not ask for. When I called ,"Terry" told me she could not call her manager to report the issue because it was "close to 5pm." After the weekend I reached back out to Terry, left a message to see if there is an update and have not heard a response. Uhaul has confirmed my repayment request was approved but I am still waiting for the refund and its been over a week and a half that I was charged the wrong amount.
Dominic S