My Contract had this location written on it for the return location. After I arrived at this Auburn Way Self Storage I got a text from someone wanting me to now take the truck somewhere in Kent. I left the truck at the location specific on my rental agreement. Today, 4/21, I got a text from Auburn Way Self Storage , #253-338-5899, "The vehicle has been returned, but please next time be mindful of your phone calls and emails as this truck was not supposed to be returned to our location." Again...Auburn Way Self Storage 4425 Auburn wy N was written on my contract and I had been verbally instructed to leave it at that location.
BARBARA M
Auburn Way Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Auburn, WA 98001
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Girl in the front made it really quick.
KIZZTOPHE AThe agent who helped me was rude. First she was not at her desk for more than 10 minutes and the doors were locked even tho the sign on the door says open. Then she wasn't helpful when the links she provided for license upload and walk around inspection wasn't working. Didn't offer any wifi access since the area cell service was not working. So I was forced to use her personal phone to upload my driver's license. She also said that she could not help since she is not a Uhaul employee. Just rude and unprofessional.
JOSEPH AVery simple and straightforward, book , pay , pick.
DAVID MShe was a great help when I came to pick up the Truck and then drop it off to her a few hours later !
Gary L