Truck was not where I was told it was, lock was hard to open to get key, and verification to gain access to rental was difficult as I needed more documentation than I knew I would need
Alexi B.
JM Auto Service Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Aurora, CO 80011
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Gas was on E. Had trouble locating the vehicle.
Yasmin U.I am a first time customer and Returned my rental u-haul and then I got a call saying it was never returned and I got charged for an extra day and time. This is totally unacceptable service and very unprofessional. And I'm sure that I will most likely not get the money back that u-haul has now stolen from me. Also my total was suppose to be $70 some and I was charged the first day for $126. I don't think I will ever use this company again and I will recommend other companies going further. I am also not sure why I have filled this survey out because I'm sure I will not be contacted about this issue.
Mark A.They charged me for 3 dollys and I didn't receive ANY!
Yvette E.Staff was great. He had to clean the trailer out it had fast cans, broken melamine etc inside.. Trailer has a tail light out . So I had to wait 30 mins for a tech to look at. Was pawned off to another location. They told me it was not their responsibility but they will look at it .. after waiting 20 more minutes. They were busy.. I decided to call the 800 road side. And wait 60 mins at my house. The roadside guy was great as well . Said it had a short in the led housing .. I was already 2 hours behind so I just got I the road with a intermittent bulb.
LOUIS P.