They only had 1 employee there and as a gas station, renting uhaul equipment did not seem to be a priority. In addition, being sent to a location over an hour away from our residence was extremely inconvenient, I am now considering purchasing a trailer for future travel so that I don't have to deal with such inconveniences.KEVIN M.
Moving Truck Rental in Aurora, CO at K&J Mart
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Aurora, CO 80011
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3 Average Customer Rating
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Had to remove trash and old facemask from cabJon W.
The owner was unhappy because I did not use much mileage. 745 Peoria is .8 miles from the address I was moving from. The storage I am using is 20 blocks from there 1.7 miles. A total of 3 trips and back to the shop a total of 72 blocks. The owner of the shop accused me of fooling with the mileage. Then he got into the truck and came up with 15miles. He also charged me twice for the insuranceGLENORA R.
Your person at the U-Haul location rented us the wrong size truck and then charged me about $10 because he claims that the needle was moved away from the F line or something I don't know he made the experience from the beginning very complicated and very hard to deal with him in the future I don't think he should run that U-Haul location I don't think he has the proper credentials just FYI I probably won't you ever use it againMarjorie D.
Excellent customer service!Paul B.
This location ran a dual shabby convenience store. The truck was disappointingly older and a little beat up. The windows were iced solid. The man did come out, start the truck, and de iced the windows. It was so dinged up, we took a video of the outside.Sarah B.
I requested a Dolly which I never received and when asked about it I was told I won't be refunded. I told him I would need and extra hour and even tried calling but he charged me for an extra day that I didn't use. I will never use uhaul again nor recommend it.Renieka J.
Why are you guys charging me a $25 cleaning fee!?Dionizio F.
the man was Distraction with other customers.BARRIE W.
Blankets and dolly were not in the truck when I picked it up? Didn't find out til I got to my house. ALSO, when I dropped it off I was charged for the blankets and dolly NINETY FKN DOLLARS. Itemized as $40 rental fee. And additional fees as well. Unable to dispute with the drop off location because he barely spoke a lick of English and couldn't explain to me wtf the charges were for.ZACHARY W.
Location is easy to get to. There was no wait time. I had booked a dolly and furniture pads, which the location did not have, which is why four stars rather than five.Martin B.
we ordered 12 pads online and when we arrived to pick up the truck, we were told that he had none, bush-league.Vicky W.
Not the location I put in my reservation so that made me mad and was frustrating. Once I got there though the guy at the gas station was nice.Ford S.
Just make sure that the person doing the rentals pays more attention to the paperwork, I gassed it up and backed it into the spot then he told me it needed to be full when the paperwork was below full so I was frustrated but overall a good service.Heather W.
Keep d flag flyingBabatunde A.
Was extremely hard to get the equipment we reserved. We showed up and were sent elsewhere because the equipment reserved was not available. Every location we dealt with the representatives were less than helpful and in most cases treated us like an inconvenience. It made our moving experience a lot harder than it had to be and there was no customer service at all.Francisco P.
Service was very good!Sing V.
Was snowing out, door was frozen shut and vehicle was not warmed upJustin T.
The associate was very helpfulOlumide O.
When I arrived to the location I'd made the reservation for I was turned away and sent to further away location. The first location in East Colfax was less than 2 miles from where I was moving. They could not give me a truck due to the gas tanks being cut the night before and the gas being stolen. I was not informed of this information until I was in the store at about 10:30am. The second location was 5+ miles from where I was moving. I asked if I could not be charged the extra mileage and was told no. I was charged an addition 10 miles for something that out of my control.Allison W.
I reported a broken strap on the trailer. Clerk was unable to assist us due to him being busy waiting on counter customers.James R.
Work Uhaul experience I've ever had. The tire on the truck were no good and the guy ripped me off with the gas charges. The truck didn't even have that amount of gas in it. But I didn't argue I remained a good customer and paid. But I will never rent from this location again nor will I refer anyoneKyree E.
The people checking us in and out were okay, but they are also taking care of gas/store customers so you aren't top priority. I had a question about the bill and they weren't able to answer it, so he had me check out on the mobile app to see the itemized bill. I gave it 4 stars because I think the place is fine and the trucks are very nice but Uhaul's overall process could use some tweaking.Peter W.
Did not like the area, place was dirty, the lady too forever to close my account. I returned the truck a day early and I think I should get reimbursed for a day and a half. She did not want to give me back my paperwork until I ask her 3 times.Karen R.