Clerk was not personable and provided the wrong billing information at pickup.
David J
K&J Mart
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Aurora, CO 80011
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
I only used 14 mi and their gas station out of gas. First tried to charge 25$ for that. Then, charged 11$
Mohammad MOur original appointment was 2:00. When we showed up he didn’t have our equipment and told us to come back later. It’s in a really bad neighborhood as well.
Samuel LI rented two 20 ft trucks and a car dolly. Had to go to three different location to get the equipment. One of the 20 ft trucks had a flat tire with a nail in it when I arrived to get it. And the solution from the person renting the truck was to just fill the tire with air. Go straight from there which was in Boulder to Denver to get car dolly. Had to refill the tire. The car dolly they was planning to give me had no lights so they gave me a different one. Called me two hours later wanted me to bring it back to Denver because it was missing a pen in the emergency brake system and should have never been rented. Since I am a U Haul employee that happens to work at the Fleet Maintenance center I agreed to take it in to there to have the pin put in. Picked up the second truck the next day in Aurora. Both trucks rented for five days. Both going to same place one way to Arkansas but both trucks for some reason was not able to be dropped off at the same location in Arkansas. One rental came to a total of $1851.65 and same truck same amount of days same mileage came to a total of $2235.99. And can’t seem to get any explanation of what or why the difference. It clearly was not the car dolly since that was reserved with the truck that was cheaper and since it had to be picked at a different location was charged for separately at a total of $356.00. Before we left with a truck with a nail in the tire out of state we did have a service truck come out and change the tire since I’m less then two hours we had to put air in it three times. And that was the only part of renting this equipment that went easy and smooth. Not to mention the reservations was made for this stuff three weeks prior to getting them. And was told days after making the reservation that we would be called the day before picking up the equipment if they was going to even have the stuff and where to pick it all up at. So what is the purpose of making a reservation if you don’t even know until the day before if you will even have the trucks. So no I would not recommend U Haul to anyone and that says a lot since I work for U Haul.
Tammy BEasy streamlined pick up and drop off
Kimberly E