The fact that there is no place to park your vehicle while renting a U-haul truck is frustrating. Not having customer parking, especially in an area without a parking garage with the exception of using the casino parking lot across the street, is unacceptable. There are parking spaces on the property. The gas station attendant/agent was not friendly or helpful, despite me doing everything myself through the app. All he had to do was be cordial and assist me with handing over the keys and answering any questions I might have. I'll be sure to use a location that is an actual U-haul facility moving forward.
Clifford Mason
Russell Street Shell
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Baltimore, MD 21230
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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I was charged for gas, but I returned it at the same fuel l level that o received it with. I have pictures.
Jane ArukweI had asked for padding and it wasn't available at that location. Because of this I drove extra distance to avoid any damage to our belongings. U-Haul charged us for the extra miles.
Alan VanPateI ordered blankets and when I got there I was told items like blankets and boxes weren't available at this location. A customer who needs these items will be very disappointed and inconvenienced. Please figure out a way to communicate that these items aren't available or have some available. This is the reason for my lower rating. Other than that the experience was fine.
Fabian FindleyThey are charging me a lot of money but on receipt it says I owe 300 dollars but they have tried to take 4 different prices out of my account then they added a toll fee and I never went through no toll
Monique Summerville