The man that rented us our trailer at Mudders auto repair was very helpful and, even though we returned it to his shop after hours on the same day we were only charged a 24hr. Rate! This is the kind of treatment that keeps people coming back and helps to spread the word that this place is honest and fair to their customers. Good job!!
JAMES S
Mudder Automotive
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Barnesville, OH 43713
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- 4,5 - Cote moyenne des clients
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They claimed I used more miles than I actually did, and charged me money for no reason. Will never use this drop off place again. Very poor management
christian mI rented a small trailer to haul a gun safe to Pennsylvania. I paid 164.00 to rent it and an appliance dolly. I could not get the safe and canceled the trip to Pa.. I had trailer and dolly returned within an hour to Mudder Automotive. They were closed and I left a detailed message on answering machine as to why trailer was back. I did not expect a full refund but feel I should not have paid full amount that I was charged to use it and take out of state. Mudder Automotive did not return it to their inventory and a week later a U-Haul representative called me inquiring as to the location of the trailer. I had to explain that it was not used and was returned to Mudders Automotive within an hour after picking it up. Again I don’t feel I should have got a full refund but I do feel there could have been a deduction of charge because the trailer did not get used and did not have miles put on It driving to Pennsylvania .
Bobby BBest I've experienced in last 70 years
orest wNice folks and very helpful. Trouble free transaction. I have used Mudder's twice and they are always professional. They have some awesome bulldogs too. Petting a happy dog always makes my day! I wish the U-Haul auto carriers had a winch. I had to transport a disabled car and it was tough to load.
Kirk D