I did not interact with anyone as it was a Saturday and they were closed. I was able to find a spot to squeeze in the 26' U-Haul truck. U-Haul app drop-off did not work well here as there is not great cell reception (not the business's fault) so I just took pictures locally on my phone in case something came up.
RICHARD R
Hodge's Auto Care
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Batesville, IN 47006
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Vos précieux commentaires nous aideront à mieux vous servir.
Horrible customer service. The only reply I got when having a problem was, DO YOU WANT TO CACEL? Twice I had people meeting me from out of state to help with the move, twice I was called to tell me a truck was not available at agreed location. Uhaul suggests other locations that are miles and miles away from original pick up and in the opposite direction of my destination. Uhaul has become too big for their britches. Don't ok a pick up location if you can't guarantee that truck will be there on pick up date. It was a terrible experience. Not just for me but for all that we're helping me. And not everyone can operate a smart phone, not everyone has a smart phone. And at my last order there wasn't a signal to get on the app. I was able to call to say I couldn't get a cade due to no signal and didn't know how to do it, all I got is, DO YOU WANT TO CANCEL? No I can't cancel I have people traveling miles to help me and a timeliness to move my stuff. Unfreaking believable. Penske from now on and spreading the word
Valarie BI had a reservation fr 9 am, no one showed up till 930. This made me late for my 1st appointment and I had to be worked in later in the day if they had extra time. This then made me miss my next appointment time.
Tony GHave small vans or trucks available I did not need the big truck and my car would not pull trailer
Carol IWe did not realize until we went to return the truck that Mr Hodges had changed the city on the contract we were to return it to. It took us an hour to get that straightened out and back to the city we used on our online reservation. Also, we paid cash which required us to pay another $100 refundable deposit. Only upon returning the truck we learned that we have to wait for UHaul to mail us our refund. We were told we would get it when we returned the truck. Praying it does not take long!
Adrian M