Equipment was rusted and the straps had difficulty catching. The people on location were fairly nice though. Location was also about 20 minutes away from the “town†it was listed in, making the drive much further than expected. Contacted a customer service representative for general uhaul help, but representative was a complete jerk and also ultimately quit responding without helping to resolve anything. General uhaul experience was very poor.
Justin S.
Alco Rentals LLC 1
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Beasley, TX 77417
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- 4,0 - Cote moyenne des clients
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Leach your dog, it started chasing me.
Nwakama N.Location was drop off point and not reg customer service location. They did me a huge favor letting me drop off truck but did not do paperwork promptly and i got call from uhaul. But all got cleared up do Great! Thanks!
Greg L.There were vicious dogs on the premise. Also, the truck had a loud rattle. We had to drive 20.miles to pick up the uhaul truck and 20 miles to return the uhaul truck. We were not offered a mileage allowance. In addition, I returned the uhaul but the gas hand was not all the way on full. I had to return to Beasley location and drive almost 8 miles one way to fill up the tank and now she's saying I still owe $18. I will never use this location ever again. Her name is Jo. So unprofessional.
LeRaysha A.The pickup location was someone's house. She came out in a bath robe and slippers. She had dogs running around freely and feces all over her yard. One of the dogs was a puppy and seemed to have worms and he was all over myself and my aquantice.
Taylor R.