The truck pulled to the right when driving. The check engine light was on. The cab light didn't work. I was not provided a code to return the key or told that one would even be needed when returning the key so I had to leave it in the mailbox of the location. I made sure to add a dolly to my order online, I double checked that it was included and asked if it would be in the truck while paying and was confirmed "Yes, its included and will be on the truck" only for me to arrive on site of the move and there was no dolly on the truck. I called and was told "Oh, that's because they don't have any dolly's." So why did this same person look me in the eyes and tell me "Yes it will be on the truck" knowing they did not have any? Not a big deal, I simply asked for a refund for the dolly I never received. However, I have yet to see that refund.
Crystal Holk
Bellingham Coin Shop
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Bellingham, WA 98225
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Great customer service at this location!! Very helpful, kind, and thorough.
Aravel ForbesFriendly fast service
Sara SherrodOutstanding!
Joseph MallahanHelpful and friendly employees
Paul Nunez