Had a reservation and there was no truck available. Had to drive 35 miles out of the way to get a truck. Did not get the appliance dolly we reserved. The blamks were in a pile in the back of the truck. (See the picture submitted in the app at the time of pick up. UNABLE TO USE THE BLANKETS BECAUSE THEY WERE ALL WET. Had to return the truck to the location picked up which was another 35 miles. Took 3 1/2 hours to pick up the truck and cost us another hour to return it. Horrible experience.
Philip Simpson
Copper Safe Storage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services dans cet établissement :
One-Way and In-Town® Rentals in Bessemer, AL 35022
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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We will never do a truck share again, no code given for gate access, had to call uhual, waited on hold for almost 30 mins, once we got ahold of uhual customer service was very helpful! Ck engine lite was on in truck, very dirty! We swept out truck and got a dust pan full of debris.
Brian DhuyI wish I could have picked up at the location specified when reserving our uhaul. I also wish we could have received the size uhaul we originally reserved.
Jason SorianoThere was no uhaul drop off box. The locked box they had was not locked at all. I had to take pictures to ensure they knew I dropped the truck and keys off. I was very uncomfortable with the whole exchange
Ramona Lewis