English was not the rental car ladies' friend. A translation for a map was used and we could only communicate through an cell phone app.
Jonathan M.
Mi Lupita LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Birmingham, AL 35210
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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I did not realize this was a Spanish speaking location. Would have been helpful to have been able to better communicate.
stephen D.The trailer was not hooked on correctly & unhooked from our truck while we were on the interstate in Nashville. While trying to get to the nearest Uhaul the tire locked up. Thankfully, the location in Nashville was able to assist us but that could have ended very deadly. Not to mention the scratches on our truck now due to the trailer being loose. I will not be using this Birmingham location again.
Zachary B.I could not find the location even with the assistance of gps and a simple call for directions I had to leave from the store so that the young lady could go outside to take pictures etc. (rightfully so…because the person there was with her baby in the store… I'm a mom but was tired from the long ride and unloading ). I was waiting for nearly 40 minutes only to be advised that I would get an email I advised the young lady at the store the issue regarding the air conditioning to no avail since I got no response
Laura L.The girl could barely speak English. I did not get a receipt. She could not help me with the drop off location. She was also not knowledgeable about the hook up process. She did not hook up the lights it check to see if they were working before we left the lot. After pulling off we went straight to another uhaul rental location and they were very helpful. They hooked us up correctly and went through the safety process before we left their lot. They were in the process of closing when we pulled in but they stayed and made sure we were ready to drive safely. They also helped me with the drop off location and gave me a contract/receipt. The name of the uhaul place that helped us was R&K Automotive. Carrie and Kamika are the associates that assisted us. This place deserves a shout out!
Edna W.