Really s***** because my sister-in-law rendezvous my husband was driving it and handed up going to jail For auto theft because she let him use it
Wiltia H.
Heart Beats Beauty LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Birmingham, AL 35217
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We signed up to pick up the truck through your app. It wasn't letting us log in. We kept receiving messages that it had timed out. Then, it showed we had no reservation at all, even though we had the email confirmation. After calling the main UHaul number, it took over an hour to complete the process and be able to complete the reservation.
Mark M.I reserved my rental a mile away from my residence about halfway between where I live and where I was moving furniture. I was called the day before and told to pick up on 40th Street North in Birmingham which is undoubtedly one of the most dangerous areas of the city. When I arrived I had to wake the person up in the house where I rented this from. It shows that there's a beauty shop there but it is basically a residential house in a very run down part of town. I've lived here all my life so I'm comfortable pretty much going anywhere but I would not have been comfortable had my daughter had to make that trip. When you give confirmation of a truck availability a week before I move and then call the day before and move it 7 miles away from where the original pickup was that is not acceptable. I passed five other locations on the way to the pickup spot. I did return it back to that spot as the owner requested I do and she said that was quote her truck. In the future I will simply cancel if I'm ever put through this again
Garry H.At this location I had to get equipment that I didn't have reserved and it was extra dirty in the bed area, brown dust was everywhere. The employee got in it like she was cleaning it but didn't do anything. I had to leave and come back and she was still sitting there not thinking to clean out the truck. Upon arrival I was told there would be a $46 extra charge for the trip because I was 20 mins late bringing it back. She also didn't put the correct gas mileage when she checked me in she put it at 1/8 tank. The truck was 40 miles to empty with the gas light on when I got it. Put $25 in it before I brought it back which put it at a 1/4 tank to get the $40 credit which I didn't get. The lady at this location is full of it. 0/10 DO NOT RECOMMEND!!!
Danielle T.Bad customers service, worst location .
Anwer O.