The pickup experience was pleasant. The pickup location was changed but the new location was actually more convenient for me. The gentleman who called me to finalize the scheduling was very helpful. He answered my questions and explained some of the process to me. He took the time that he needed to make me feel at ease about it and I didn't get the feeling that he was in a rush to get me off the phone. The person who helped me at the location was also very plesant. The only negative for me was (since this was my very first time using U-haul) that I was not familiar with the process so I didn't know that I needed to do something to have the vehicle condition inspected before I left the lot. I didn't see the email which tells you to do it before leaving the pickup location until later on in the evening. Other than that, the experience was very pleasant and efficient.
ROSIE G.- Alabama AL
- Birmingham
- 35235
Moving Truck Rental in Birmingham, AL at Covenant Tire Center
(Concessionnaire U-Haul dans le voisinage)
Services dans cet établissement :
Pour nous contacter
1865 Gadsden HwyBirmingham, AL 35235
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 6h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
One-Way and In-Town Local Rentals in Birmingham, AL 35235
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
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Camions de déménagement
Nous avons la plus grande sélection de camions neufs!
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Remorques et remorquage
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Accessoires de déménagement
Nous vendons des centaines de produits qui facilitent les déménagements!
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
My gas tank was not completely filled when I picked up the truck but I returned it with a full tank. I wish there had a been a way to get my 8 bucks back on that little extra gas I put in. Also, I recommend airfreshners. I put one in the pick up because the cab didn't smell pleasant.
Ethan G.- Rating:
- 5.0
Out of all the uhaul rentals we have rented from, we feel this one has the best customer service. We tend to stay with one business and we feel this one would serve our needs in the future.
Donna A.- Rating:
- 5.0
Nothing. Keep up the great work!
Deangela T.- Rating:
- 5.0
The guys at Covenant were super nice, explained everything, and got us in and out very quickly. It was a much better pick-up experience than the one I had back in 2017.
Melissa E.- Rating:
- 3.0
The after-hours return needs improvement.
Brandon N.- Rating:
- 5.0
Friendly and respectful
Samantha P.- Rating:
- 5.0
The gentleman at this location was fantastic! Not only was the customer service amazing but he was also fast and definitely knew he stuff!!! Best transaction ever! We will definitely be back!
Amber P.- Rating:
- 4.0
Everything was just great.
STACEY H.- Rating:
- 1.0
I would not recommend Uhaul to anyone!!! Run Run Run its terrible
Brandon B.- Rating:
- 1.0
Bad customer service
Huy T.- Rating:
- 4.0
The local service was great, the rental process was confusing due to process of the uncertain pick up location.
JAMES M.- Rating:
- 5.0
These guys are wonderful and very helpful. I highly recommend them!
Susan W.- Rating:
- 2.0
Your site allowed me to reserve a dolly and furniture dolly. Neither were in the truck. Did not realize until I arrived at the storage unit. Upon returning the truck during store hours, the employee said they “never†have those, and he has no way in your system to note that. I would have gotten the truck elsewhere had I known, as the move was exponentially more difficult without the dollies I requested. It seems the problem lies with UHaul, not the place I reserved the truck.
David W.- Rating:
- 5.0
The place "Covenant" did great job.
Frank T.- Rating:
- 1.0
experience all the way around and customer service was poor.
Kevin F.- Rating:
- 1.0
Was charged way more than suppose to. Have tried to contact uhaul customer service by phone and email. Still have not heard from anyone at uhaul. Rip off scam and just a way to charge extra money.
TWILLA B.- Rating:
- 5.0
These guys were great, very helpful,friendly and got me going quickly.
Michael B.- Rating:
- 1.0
I make reservations at 3:30 and Location was close so they relocated from 10mile way
Rajkumar P.- Rating:
- 5.0
I was very upset that I was not told that 10' trucks do not have a ramp, which caused me to leave some items behind.
Patricia C.- Rating:
- 5.0
Staff was very friendly and helpful.
Lorie F.- Rating:
- 5.0
Dropped off on Sunday and Covenant was closed. Well set up for drop off and I received a closing receipt by email early Monday morning. I am very pleased.
George B.- Rating:
- 4.0
Clean the windshield
MARSHA W.- Rating:
- 5.0
AJ and his folks are absolutely fantastic. We appreciate the quick rental and easy return. I definitely recommend these guys!
Melanie B.- Rating:
- 5.0
Great service
Desmond J.