This wasn't the location I had originally made reservations for was a little upset because my truck wasn't there I was sent to this location out of the way but overall got the situation resolved
Jeffery G.
USA Auto Collision LLC
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Birmingham, AL 35235
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The truck was blocked and someone immediately moved it, but it would've been a problem for an after hours pickup
Matthew S.Have signs for where to drop off.
JORDAN P.I do not recommend dropping off at this location. When I arrived, they told me there was no where to park the vehicle and that I needed to bring it to another location. I specifically picked this location since it was on the way and the others were not close and in bad areas of town. They were nice about it, but they should have prepared for my arrival or moved it to another location themselves. Don't get stuck begging them to take it like me.
Mary Kathryn P.It's not the location that's the problem. It's the fact that I reserved a truck at Vestavia. I received an email that my reservation was moved to a Shell station in Homewood. I showed up there to find the 15' truck I reserved wasn't there. But I was offered a cargo van...that wouldn't do the job of the truck I reserved. Finally, I was told to go to a body shop 35 minutes away in Trussville. Wow, how convenient. I wasn't given any sort of discount for the incredible inconvenience, but only a few extra free miles...that I didn't need to begin with. Totally horrible customer service the entire way.
BRANDON H.