Overall Horrible experience. I had reserved at another location and then the night before changed location which was further away. So they charge by the mile, what a great set up so they can charge the customer more. Used the App that was not user friendly had to wait on hold almost 10 minutes to have someone assist me. Ordered moving blankets and Dolly which were not included. When called to let them know, I was told I would have to make a new reservation and go pick up at a UHAUL location about 30 minutes from my home. When asked for a credit, was informed it would be my responsibility to call back and request after rental was returned. So all they want to do is steal your money. Don't USE UHAUL!!!!!
Pamela W
Improved Rentals
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Birmingham, AL 35235
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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Just horrible
KAURI JGrease the ratchets.
JOEL WThey tried to sneak in a $30 charge for the insurance coverages that I had already previously declined when I prebooked and reserved. He tried to include after I again said no. I refused and then he only charged what was preauthorized when I reserved.
ALAN SI ordered an appliance hand truck and two furniture dollies. I didnt receive either and was charged for them. UHaul wil not respond to my email.
CHARLES F