Person showed up to work 20 minutes late after the office should have been opened. She only showed up after multiple phone calls were made. Then she made jokes about it. She didn't even know where the keys were causing more delays. This caused us to be late with meeting with the movers. The truck, while clean only had an 1/8th of a tank in it forcing us to fill it before we could go anywhere. The expectation is to return it at the same level which means that the next person will also have to deal with a low tank of gas? Messed up.
Jennifer Wise
Less Stress Rentals
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Bloomington, IN 47404
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,0 - Cote moyenne des clients
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I had to wait 30 minutes for someone to show up
Andrew HarderHard to find behind an auto shop, no one at the location and didn’t answer the phone.
William KellyThe website for the drop off location said they were open until 6:00 pm on Saturdaythe same day as of pickup. Arrived at 5:30 and the place was closed. Left a number on the door to call, the number on the door did not match the number on the drop off paper work. Called the number and they said to drop the trailer with the other trailers. I was by myself and it was difficult to disconnect because of the weight. I had to call on Monday because I had not received a notification that they had checked in the unit. Looks like the uhaul rental is run as a second business out of the same building.
Benjamin StallsHave trucks prepared at rental time. Be present during listed hours of operation.
James Bennett