Since I did not get all the blankets at the MLK store I went to my local Uhaul on Hwy 3 in Webster to rent 3 more bundles and I gave them my order number. These were not on the receipt info for Access Storage. The agent at Access tried to tell me I did not pay for these and he would only receive the 5 bundles on the order. Not sure why the confusion.JIM K.
Moving Truck Rental in Boerne, TX at Access Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Boerne, TX 78006
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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This place is very clean, nicely kept, with pleasant employees who are very easy to work with. I totally will recommend them to any needing storage or a truck rental.COLE D.
Great experience. I'd use them againLaurie L.
Highly recommended.JOSE G.
Very easy transactionStephanie L.
This was a great uhaul experience. It was fast, efficient and nice. I've used several uhaul divisions from Seattle, Boise to Texas this year and this Uhaul outshines all of them. I can highly recommend them. In addition, the truck was clean and ready to go, and I wasn't pressured to buy extras!Charlotte P.
Clerk could have been more knowledgeable and caring about our concerns with the drop off location. As it turned out the drop off location did not have an after hours key return box. I could not get the self service return system to acknowledge my location and the system did not acknowledge that I had a contract/order in place. Consequently I took the truck to another location that at least had a key return box. To make matters worse, the 800 number for U-HAUL indicated that they were working, but I couldn't get anyone to answer.Rodney P.
The sales person was kind of rude. I asked him to help go over the vehicle for the pre-inspection and he acted like we were putting him out. The app photos are way too small to see existing scrapes and dents. The turn in app didn't work for me. Google maps address does not match the Website posted address. Maps shows 105 shooting club roadLeonard T.
Very niceCYNTHIA S.
It was a very easy and fast pickup. So nice.Stephen H.
Great customer service.JOSE G.
This is my 2nd time to rent a truck from this location and it is the only one I will use in the future.MAELYNN P.
Call center support needs to clearly support what is being done. Check in crew even stated that call center is below par while I waited on hold fifteen minutes just to check inKEITH M.
Matt is great to work withVictoria N.
Again, your online system. We had selected to check in by phone on the weekend due to my work schedule the following day --- and your app was down. We tried on different phones during a period of 45 minutes, and called. I was told I would have to come back during business hours ---- and I couldn't do that ---- that was reason I selected online/mobile return! The app finally came back up and we were able to do the check-in. Separately, this location was assigned, and was the furthest from our destination point (over 40 miles round trip) as opposed to several others that were actually in town.Gene W.
Everything was so confusing! I had to call uhaul several times and the wait time was eternal! I used your moving service and they no showed.Hilary W.
Good customer service and pricingJames R.
Customer service is top notchJames R.
Easy and pleasant do work with.Denise H.
My rental experience was very pleasant. I was helped with turn-in on Sunday. I know of no other U-haul location in Boerne that is open on a Sunday. Excellent support.Darrel J.
Have a few smaller vehicles, we first reserved a 10 ft, but learned it might not be available and it wasn't. A medium pickup truck would have been perfect. We ended up with a 15 foot for 3 pieces of furniture.Nancy S.
Do a better job looking over your equipment before letting unknowing customers rent out vehicles that are damaged.Kenneth C.
Electronic check with SARAH was HORRIBLE! Sent photos, then chat feature for verification, then 4 second countdown on screen for a test that we couldn't read instructions for, chat with SARAH to say if she could resend it and she snottily said no that's what the instructions were for! I said sorry. Please resend and she cut off chat and we could not start the process over! WE WAITED 1 1/2 HOURS TO GET TRUCK FOR THE OFFICE TO OPEN WHERE ALL WE HAD TO DO WAS SHOW ID!!!!! WASTED VALUABLE TIME AND WE WILL NEVER EVER RENT ANYTHING FROM YOU EVER AGAIN. THAT BITCH SARAH SHOULD BE FIRED!David M.