The key was placed in the wrong lock box. The website to do the 24/7 pickup was incredibly slow and at first wouldn't allow us to pick up our truck unless we did it in person even though our reservation was for the 24/7 option. We had to call costumer service. We ended up not leaving with our truck until an hour past our actual reservation time.Joshua D.
Moving Truck Rental in Boise, ID at Abyss Towing Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Boise, ID 83709
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun au ven : 7h30 am à 4h30 pm
- Sam : 9h am à 2h pm
- Dim : fermé
- Retour client 24 heures
One-Way and In-Town Local Rentals in Boise, ID 83709
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
Services supplémentaires à cet emplacement
Évaluations des clients
- 4 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
excellent customer service. would do business with them again& again!Judy K.
Tank was not full Had to go to another location because of an issue with the previous renter, no discount offeredMichelle K.
Really nice people! Great service even though I showed up just at closing time. Will choice this site over other Boise sites, even though its crosstown.Kenneth K.
They were wonderful and even hooked the trailer to my car and made sure all the lights worked!PEGGY D.
Jesse and the whole crew were very helpful with great customer service skills. We had a couple of postponed appointments because of inclement weather and they were always very accommodating and worked with us. I will definitely recommend this location to friends and family. Mandalorian!becky D.
Extremely polite!Jeremy N.
You did great. Very pleasant and helpfulloralei S.
Quick, no fuss - did most of the work online. Everything was listed - was easy to reserve the vehicle online, and then finalize everything in person.Sean W.
Have someone answering the door or the phone during business hours. I had to pound on the locked door multiple times to return the trailer. Someone finally came to the door but couldn't fully check in my trailer for return. I almost had to call the uhaul 800 number to determine whether I should leave the trailer or come back the day after christmas and potentially get stuck with extra charges for additional days. I ended up trusting the lady that answered the door to make sure ir was properly returned so I wouldn't get charged extra.robert B.
More transparency on the full cost from the Uhaul site and the location would have been appreciated.Rex D.
Very Friendly, efficient and pleasant environment!Lee B.
Don't guarantee a vehicle and then change the location on your customer the day before pickup.brittany O.
Low score due to the the policy of returning the truck with gas at the same level that you start with. I started with 3/4. I kept jumping into the truck to check the gauge making sure I'm not paying for someone else's gas. The gauge stalled a bit over half and I ended up filling the tank. That means I spent an extra 15- 20 that I didn't need to without the option of being reimbursed. Terrible experience start to finish. The policy should be to fill the tank upon return to eliminate the hassle and guessing game of getting the tank filled to a specific point.Jonathan D.
free beer with rentalJeffrey S.
Super nice and helpful. Showed me how to do the phone pick up and drop off which now is a new level for me. Just a great experience all around.KEVIN C.
Easy dropoff.Robert P.
The person that greeted us was very friendly and approachable. Took the time to explain answers to my questions.Shelley D.
Don't have any comparison to rate the location higher overallRANDALL R.
Nice, caringSARAH P.
The best Uhaul experience I have ever had. Lee was amazing.EDWARD C.
Pick up mileage listed and return mileage listed on receipt. Could not find it on the receipt.John T.
Best company and employees I will let everyone I know about them and to use them. thank you for the great experience!!!sheena P.
Enjoyed the jovial manner of the office personnel.Rodney H.
Nothing. Pickup was extremely quick and easy. Drop-off the same. Trailer was clean, well maintained and worked perfectly. Nothing more that I could have asked for.Marc C.