Unfortunately, the business (Big Boy Toys) was quite rude to several customers and me. The young lady working was fairly slow with the first customer, which was all right as we all have those days and their business has paperwork to file for each customer. Then, as the customer in front of me finally walked up, she ignored her and took two 6+ minute phone calls while ignoring the in-store customers. In total, I was in the business, simply trying to get the keys, for 30 minutes which cut a half hour off my 2-hour truck reservation. When I asked politely asked if I could pay to add an additional 30-60 minutes to my time since I didn't want to return it late, she snapped at me yelling at me to return at the original time in a rude and demeaning tone which didn't seem warranted. I understand there was a customer needing it after me but the rudeness caught me a bit off guard. Then, she could not locate the keys for another 5 minutes. A nice young man who was also an employee of the business ended up finding them after she yelled at him to go start looking. It was quite uncomfortable. Overall, because of the poor customer service at the business, I would strongly recommend any other U-haul location to pick up your items/trucks/etc from. As for the vehicle- the location is quite isolated as well, so mileage added up quickly. It ended up costing $50 for less than two hours which was far more than expected and quoted. However, the vehicle was quite clean and drove really well and did exactly what I needed! I was also impressed and appreciative of the convenience and ease of the iPhone app.
Location de camion de déménagement à Bozeman, MT chez Big Boys Toys
Déménagement en provenance/direction de Bozeman, MT 59718? Obtenez GRATUITEMENT des estimations de tarif pour la location de camion au Big Boys Toys. Les camions de location
Obtenez GRATUITEMENT des estimations de tarif pour la location de camions de déménagement, de camionnettes et de fourgonnettes chez Big Boys Toys
Camionnette Petits déménagements
Fourgonnette Petits déménagements
Camion de 10 pi D'un studio à
un appartement avec 1 chambre
Camion de 15 pi D'une maison avec 1 chambre
à un appartement avec 2 chambres
Camion de 17 pi Maison ayant jusqu'à 2 chambres
Camion de 20 pi D'une maison avec 2 chambres
à un appartement avec 3 chambres
Camion de 26 pi D'une maison avec 3 chambres
à une maison avec 4 chambres
Cliquez sur chacun des camions de déménagement ci-dessous pour connaître les caractéristiques techniques de chacun d'eux, comme les particularités de sécurité, la capacité de remorquage, la consommation de carburant et bien sûr, l'espace disponible selon les dimensions du camion. Chaque camion de location est offert à un prix unique pour vous aider à économiser de l’argent, du temps et de l’énergie pour votre déménagement à destination ou au départ de Bozeman, MT.
Location de fourgonnettes et de camionnettes à Bozeman, MT
Les fourgonnettes et camionnettes de location U-Haul de Bozeman, MT sont idéales pour les projets d'amélioration domiciliaire, les livraisons et d'autres petits chargements. Louez une fourgonnette ou une camionnette pour économiser lors d'un déménagement ou de livraisons de courte distance. La location de fourgonnettes et de camionnettes est très populaire auprès des entreprises locales et des étudiants, comme pour les petits déménagements résidentiels à Bozeman, MT 59718. Nos fourgonnettes de déménagement en location sont équipées de la climatisation, de barres de protection pour protéger vos biens et d'une attache pour remorque de location.
- Barres de protection à l'intérieur des fourgonnettes
- Boîte automatique
- Suspension Gentle Ride
- V-8 économique en carburant
- SRS/Coussins gonflables
Évaluations des clients
Very friendly staff.
They went out of their way to make sure I was safe for the road.
Even though they were busy with other customers, they got to us in a fast time. They ran back and forth instead of walking which shows me they cared about our time.
They were great. Very easy experience especially if you check in online.
It was perfect!
The guy that helped me was great to work with and very friendly. Would definately rent there again.
Always a great experience working with the people at Big Boys Toys. Far superior to the uhaul on 7th here in Bozeman.
The pick up time could have been earlier, they had to pick up the trailer at another location so it was not available until after 11.
Make so customer doesn't have to go drive 2.0hrs to pick up reservation items on my dime the customer also was told wasn't being chard's for the 2day extra and was still charged me for it would like my money back and U-Haul to do what said
Nothing at that location Great customer service and experience
Best. Uhaul. Ever.
Big Boys Toys has always come through for us with excellent customer service and a quality product. This experience was no different. Thank you!
Thank you for the friendly service and flexibility.
Big boy toys is a great place to pick up your uhaul.
Take some tunes with you
Super helpful staff, professional place and I think her names Sarah, she took care of my return, really well spoken and professional!
The demand for 6x12 trailers was unbelievable! There we three trailers at the main location in Bozeman the day I had my truck checked out, but two days later they had gone. We had a reservation and I was a little put out that we had no trailer. But the folks got on the phone and located one at Four Corners. So by the time I got there another had been delivered. I had to take the trailer to Bozeman to get the lights fixed. I got the trailer back there to have them work on the lights, another trailer had made an appearance. What traffic. All of the representatives at both locations worked diligently to get us on the road!!!
You have the greatest staff. Sarah is always awesome and keeps us returning
Outstanding customer service. No other words to describe our experience and their willingness to solve concerns.
Great and rapid rental.. Prefer this location rather than the corporate store. In and out under 10 minutes. .muddy parking lot. Can't be helped when snow melts, otherwise it's probably dry. but i tracked a lot of mud into my car and their shop.
Check pulling out ramp before using. The ramp on our truck was very difficult to pull out and was leaning too far right. Otherwise the service was fantastic and the truck operated perfectly.
Awesome service and very quick!