Very professional and helpful owner - his service was excelllent.. However the overall experience has one negative. The self check in process is slow and cumbersome - lock was sticky, server was slow and it took 30 min to get going. That said I am a loyal U hauler still.
LESTER LEE
Print & Post Express Inc
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Etobicoke, ON M8X1Y3
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- 3,5 - Cote moyenne des clients
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no equipment was given on site as we requested and paid for (no dolly or moving pads, which made our move very difficult) and lockbox was not easy to open. lockbox could be a user error though. truck was easy to find and navigate. truck was clean but smelled like dog/cat fur which was a bit frustrating to drive in (both my partner and I have allergies) and the horn didn’t work which is a safety issue
Charia Powers-MeliaI didn’t know batter so I left the keys inside the orange box
Jose VicenteMy first pickup location was changed at last moment which caused a lot of hassle. Fortunately the customer service is excellent and they got me a truck from another location, which also was very shady and far from my destination. The self pickup on the app is not the most convenient either Overall it was nice other than the pickup and the app experience
Movin KaltaIf you do self pick up and drop off is convenient, the opening time is wrong, doesn’t work on weekend a bit inconvenient, I had an issue with picking up the van .Get in touch with the owner for opening time
Bruno Arcidiacono