Courteous and very accommodating. The check in/out went flawlessly. .PAULD T.
Moving Truck Rental in Brantford, ON at Happydays Mini Mart
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Brantford, ON N3R4Z6
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4 Average Customer Rating
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license scan and photo upload did not function in firefox mobile at location.Brad M.
Took a long time to digitally check in. They forgot to provide me with the dolly I ordered. Beer caps and empty pack of cigarettes in the vehicle. Drop off they wanted way too many photos than necessary. Will not use uhaul again.Andrew K.
Had the rental truck out for a week, needed it until the following Sunday and was told I had to bring it back because another family had reserved it. This being a main U-Haul centerMATTHEWRUSSELL B.
The service was excellentFRANKW S.
Easy in and out. No Locked gates so can return any time. Good Customer ServiceBRIANROBERT FRAN A.
Not muchDavid C.
The only issue was that the vehicle had no window washer fluid which was a problem. The roads were wet and kicked up enough salty water that made visibility difficult at times.Kevin D.
Parking area too small maneuver.Frederick S.
Had an 8:00 am pickup. Did all the online check in. Site said check in complete. Arrived at the location at 8:00 am, by 8:30 I was hooked up and ready too go. No one had showed up yet so it left (I had an appointment to pickup furniture). At 10::00 am I get a call from UHaul freaking out that I left without a contract. Well what was the picture of both sides of my license, my credit cared number, my address, my vehicle size and everything else. Besides if the owner doesn't come to work till 10 and I have an 8 pickup, what I suppose to do for 2 hours. Upon returning, pulled in front of the rental place, walked inside, waited while she sold someone a pop and checked another's lottery tickets, then told me the trailer doesn't belong out front and put it back where you got it... if you can. I was just checking back in relax. Sorry to disappoint her, I've been backing trailers up everyday for 38 years. With the multitude of UHaul facilities out there, you'd think they're have a better attitude.William M.
Great service!Benny L.
I am ready gas fill 20$ but owner 30 $ chittingLOKESH G.
We were asked fill Up the truck back to the level of gas it had in it however we were charged $15 For gasBruce W.
The truck did have a check engine light (the store owner indicated it might be time for an oil change), but otherwise it was easy to check in and check out. They were great.JESSEA D.
Excellent customer serviceLuke C.
There was a line up when I went to pick up my scheduled rental from 9 to 3 pm. Due to the line up I was a half hr late getting my vehicle as this location is a variety store also and they serve their customers even if they are serving you. Not good customer serviceDavid P.
This occasion was actually really good. I made an online reservation with a smaller vehiclle because of the lateness that I did so. but I went to this store, having rented from them before to see if they happened to have something free, that wasn't on the website, Turns out they did! The lady even got on the phone with your company and switched my reservation to them and they're truck (which was bigger, and ended up being better). Really appreciate that they were willing to do that and took the time to smooth it out and get me the truck on the spot, it was fantastic. This people were also really nice (which is why (I returned). The rest of the experience was good. The truck was easy to drive and got all the stuff I needed moved. When I returned it, I got my deposit back with no problem. Super super smooth experience. Thank you!!!MATTHEWR W.
Great service!Paul D.
I would rent from this place again they did real good job Thank YouJOHNC G.
Customer service at pick up location was terrible. Waited half an hour in the store before someone checked me in. Very rude response when I questioned why they altered my plan that I had set up online prior (one way trip, leaving truck at different location). They told me to bring the truck back to them or don't take it at all, not exactly what you want to hear the morning you are moving. When we dropped it off they had lost me in the system and had to call the owner to the store to solve the problem taking another half an hour waiting around. There was also a dirty face mask in the truck when we first went in, ew. They also charged me 8 bucks for gas as I had to return the truck to their store as they demanded. Horrible experience and I will probably never use Uhaul again.Saedie M.
On a very snowy day, my rental went off without a hitch.Perry M.
Nothing. Unless you hire someone specifically for Uhaul.DAVIDT M.
there is nothing to improve this location has impeccable service, and equipment.CANDIS P.
We returned the trailer and furniture dolly - we were told to bring the dolly inside as it was being rented later that day. Then we got a phone call accusing us of not returning it and that we would be charged. Had to speak with the person again and tell them to check their video. The online check in was good, but you should tell people about the "trailer inspection" at the time of reservation - not when checking in online. Thats too late to plan the inspection.Greg D.
No blackets in the truck or dolly, had to go back to location when it opened only had dolly then had to go to another town to get blackets and only had 3 dozen was told I wouldnt be charged and I was and notbody has called me to follow upJason A.