They completely missed a huge hole in the outer wall of the dually tire. But they did call roadside assistance to meet me at my house. But still, I should've had a truck free of that significant of an issue. Also, the initial trailer I was given had a massive piece of metal in the tire! Fortunately, they had another trailer (albeit old) that I could take. But honestly, this was the worst equipment condition I've ever experienced with Uhaul and I've used your services my whole life!JORDAN H.
Moving Truck Rental in Brighton, CO at Sable Storage
(Concessionnaire U-Haul dans le voisinage)
One-Way and In-Town Local Rentals in Brighton, CO 80601
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4 Average Customer Rating
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Internet didn't work for pulling up the contract. Inappropriate comments were made to us about other customers who came in the store. When the employee contacted a manager to get help the manager stated while on speaker phone that the check in site that was not allowing me to enter the approximate mileage was easy to figure out and seemed unwilling to help. I felt like I was inconveniencing the employee and the manager even though their internet was not working to check me in.Melinda M.
Friendly personnel. Helpful peopleKent H.
Sometimes the app makes you start over after you get to the last step.Michael B.
Vivian was great.CHERYL C.
Thank You!MICAH L.
Extremely helpful people. Very well organized. Great experience, thank you.Ingrid D.
The gas tank was short about 5 gallons full, although I returned it full. To get customer service to answer the phone is something of a pipe dream. I'm speaking of your 1-800, Go Uhaul. I was also guaranteed a truck that was about 40 minutes away, and when I got there, I got sent to a different location that was about another 40 minutes away.TIMOTHY H.
nothing - keep up the good workROYCE Y.
Great friendly people and super customer serviceDANIEL G.
Customer service was terrible . I totally disagree when they took a picture of my drivers license I recommend that no one goes to that uhaulJEFFREY M.
Staff was friendly and helpful. Van was clean and well-kept. Cost was comparable to other places except for mileage costs, which were a bit high.RONALD L.
They were closed for lunch so I was almost an hour late getting the truck when the reservation was for 1145, I was there at 1130 but the door was locked until 1230. The job I rented it for was only a 4 hour job. So I had two staff members waiting around getting paid for nothing until your location finally opened up again.RYAN K.
Keep up the good workBRADLEY N.
These people were great to work with.GREGORY M.
I just sent an email to U-Haul corporate explaining my scenario. While this location was very kind, I feel as though I was bait-and-switched by the company overall. The location I tried to rent through told me they would price match a quote from Budget that was around $650 cheaper. Of course, U-Haul doesn't actually allow you to select where you pick your truck up. So the day of the pickup, I was sent an hour North to pick up the truck here in Brighton, where they did not honor what I was told about the price match. A representative from U-Haul corporate called me after the local fleet manager escalated the situation, and was incredibly rude and insinuated that I was a liar; also saying he did not have the time to call the original location to discuss this. I was incredulous that anyone in a reputable brand these days would treat a customer that way. There were no other 26" trucks available in the area from Budget by the time they disclosed that they would not in fact price match nor give me any kind of discount. So I drove an hour north to pay $650 more than I needed to for a truck that honestly shook me like a cocktail for 3 days. I will most likely never do business with U-Haul again and would advise against renting their moving trucks.WILLIAM M.
There was radiator fluid leaking from the rental which was quite alarming. If we would have driven for a much longer distance, we probably would have been stuck on the side of the road from overheating. Better maintenance of their rentals needs to be doneSHARON B.
I specifically asked for an appliance dolly since i needed to move heavy stuff 30 miles away from this location. When i arrived to my destination, there was no dolly in the truck so i had to end up carrying all this stuff. When i returned the truck i was told " You need you grab your own dolly and put it yourself in the truck". When i go to a burger place and order a burger with ketchup, noone has ever told me to get off and get the ketchup myself. I am disappointed that i paid over $120 to make it easy on me and i ended up carrying the stuff anyways and could of used my own truck. Lazy employees could of took 2 minutes of their time and put the dolly in the truck.CARLOS C.
The windows were dirty.RHONDA M.
They took a long time to get my checked out even though I have finished all the paperwork online before, they didn't explain anything to me about the truck or show any support in customer service. They eventually did help put on the trailer hitch, which was the only helpful part. They couldn't answer any of my questions in relation to Uhaul equipment or services. Overall I wouldn't drive all the way to Brighton for this again (even though Uhaul made me because it was the ONLY 15 foot truck in all of Denver area)Amanda W.
Fast and good serviceJuan M.
Luz was very rude , she charged me everything that she could, cleaning fees truck was already dirty cover in snow from days before , I called to extend the lease she still charged me late fees , she's was very mean never told me anything about extra fees , I been doing business with Uhaul for many years , I received the worse service ever at this location ., she don't even inspect the truck with me when I took it , manager please talk to your employee .ROLANDO M.
The clerk behind the desk was very nice and VERY busy. She had to look after a Uhaul and storage business. On a Saturday it was just too much.PHILIP G.
Very nice. The truck was awesome.CHAD H.