I was told I had a day free by UHaul in PA when I picked up my truck. I was charged $40 for an extra day. I could have dropped the truck off on time because I was unloading at my storage unit at the same location in Winterville, NC as the truck drop-off; could've unloaded and dropped the truck off first as I did with the car hauler had I known the free day wasn't entered into the system by your employee correctly. Also, I was overcharged for the car hauler. I wasn't able to tow my vehicle with a tow dolly as I have. CVT transmission. I switched to a car hauler and was told I didn't receive a discount like I did with the tow dolly???? Why???? The drop off location was horrible; it took them a long time to check me out. Traffic department in PA and now NC doesn't answer the phone. I haven't been able to get through to them since I turned the truck back in. PA traffic picked up the phone after a very long hold and hung the phone up on me.
Sharon W
Home Self Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Brodheadsville, PA 18322
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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- 4,5 - Cote moyenne des clients
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Perhaps show them if there is a gps or how to use the screen. It might make it easier for drivers who aren’t familiar with certain areas to possibly see speed limits if non are around.
DOMINIC SThe location was great! Very handy for us. The vehicle was clean and maintained. The person that helped us with our return was fantastic!
Robert CThe website isn’t really user friendly. The cargo area was clean but the exterior was filthy and the check engine light was on, the steering had way too much fade as my passenger commented that I look like I was steering a ship.This definitely wasn’t one of the trucks I saw when I first went to reserve one.
Thomas FThe manager was very helpful and informative. He has excellent customer service skills and abilities!
GARY D